Advice & Support Manager

Job title Advice & Support Manager

Department Students' Union

Salary Starting from £33,797, rising to £40,322

Grade Grade 7

SOC Code - Visa Requirements 2429

Placed on Monday 26 April 2021

Closing date Monday 10 May 2021

Interview date Monday 17 May 2021

Reference CC8252

Apply Online


As the Advice & Support Manager, you will lead the Advice and Support Service at The SU Bath and continue the development of a range of services which are key to the student experience. 

You will be responsible for managing the SU’s independent advice & support service. The service provides information and support for students on academic, housing, and personal matters. This can range from advising students on how to challenge academic decisions to supporting students in reporting harassment incidences. Where appropriate, the service also signposts students to relevant services in both the University and the local community.

You will also be responsible for supporting two student-led support groups, as well as advising and supporting on inclusivity, diversity, and equality throughout the SU. 

We are looking for a creative and enthusiastic individual with a drive to help students. You will have a background and relevant experience in advice work including the management of an advice service, with excellent interpersonal, organisational and communication skills. We are also looking for someone with knowledge and understanding of different academic and welfare issues affecting students in Higher Education. 

This post is subject to a basic DBS check. 

For any informal enquiries about the role please contact Mandy Wilson-Garner, Deputy Chief Executive (, however, please ensure that your application is submitted via the University website.

What we can offer you:

The SU Bath offers competitive salaries, a vibrant and fun working environment and flexible working to enable your work-life balance. More than just a “job”, this is an opportunity for committed and ambitious people to help shape our organisation and the lives of the students we represent. Our staff enjoy a safe and pleasant working environment, with a variety of benefits. Join us and be part of our story!

We are:

  • a family friendly workplace 
  • open to exploring flexible working opportunities which benefit you and the University. 
  • recognising of the talents of our diverse workforce through an excellent reward package 
  • encouraging of your personal and professional development

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our employees and students, creating a learning environment and organisational culture that enhances health and wellbeing across our community. We are very proud to have recently received Ambassadors for Autism certification and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Email details to a friend

Further details:

If you think you may require a visa to work in the UK you should refer to our applicant information webpage  before embarking on a job application to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR, please refer to our Staff Immigration webpages for further details.

The University of Bath is an equal opportunities employer and has an excellent international reputation with staff from over 60 different nations.  We have made a positive commitment towards gender equality and intersectionality receiving a Bronze Athena SWAN award, and we are actively working towards a Silver award. We are a family-friendly University, with an increasingly agile workforce. We are open to flexible working arrangements and we’re also proud to be a disability confident employer and are happy to discuss any reasonable adjustments you may require.