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Student Living & Guest Experience Receptions Assistant

Job title Student Living & Guest Experience Receptions Assistant

Department ahs

Salary Starting from £19,209, rising to £20,092

Grade Grade 3

Placed on Thursday 12 May 2022

Closing date Sunday 29 May 2022

Interview date To be confirmed

Reference JS9325R

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This vacancy is eligible for the ahs New Starter bonus. Apply today and if you are appointed, receive an additional £500 one month after starting and £500 on successfully passing your probation period (six months). *subject to Terms & Conditions

We are looking for a Receptions Assistant with excellent customer service skills to join our Student Living & Guest Experience team. This role would be suited to someone with a friendly personality and someone who is eager to create memorable experiences for our students and commercial guests.

With over 4,000 bedrooms on campus and in the city, we operate multiple reception hubs for students, staff, visitors, and commercial guests. Being part of this team, you will work across all receptions on a rota. These roles require a level of flexibility and availability to work across a variety of locations and hours, 7 days per week between 8am – 10pm.

Under the direction of the Student Living and Guest Experience Reception Supervisor, you will be the first point of contact, acting at all times in a welcoming and professional manner, respecting both diversity and equal opportunity. The key purpose of the role is to carry out receptionist duties and respond immediately to general enquiries, by phone, email and in person. You will enjoy working with a wide variety of people and be able to build good working relationships with other University departments and key stakeholders.

Informal enquiries may be made to Stephen Schilizzi on, however, please submit your application via the University website.

What we can offer you

Our campus is surrounded by beautiful countryside, and the City of Bath with its historic charm and social activity only a short distance away creates an excellent environment in which to work.

We recognise the commitment, achievements and talents of our workforce through our offering of initiatives and benefits, including (but not limited to):

  • Generous employer pension contributions
  • 36 days holiday (annual leave, discretionary days and bank holidays) (pro-rata for part time staff)
  • A flexible working environment
  • A commitment to personal and professional development
  • Ofsted outstanding rated onsite nursery
  • Salary exchange scheme (cycle to work)
  • Onsite private and NHS dentist, onsite medical centre
  • Employee discount scheme

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our employees and students, creating a learning environment and organisational culture that enhances health and wellbeing across our community. We are very proud to have recently received Ambassadors for Autism certification and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.


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Further details:

Living Wage

We are an accredited Living Wage employer. Appointments at Grade 2, Spine Point 3, 4 and 5 will receive an additional supplement to ensure a minimum hourly pay equivalent to the Living Wage as confirmed on our Bath pay and grading structure page.

Visa information:

If you think you may require a visa to work in the UK you should refer to our guidance on the Skilled Worker Visa before embarking on a job application to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR, please refer to our Staff Immigration webpages for further details.

Update to our application process:

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this the personal details of all applicants will be withheld at the initial shortlisting stage.