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University of Bath

Ann-Marie Hartland Director of Administration

Member of the University of Bath internal coaching network


Ann-Marie heads up a professional services team within one of the Faculties and is committed to both individual and organisational development. She thrives on supporting individuals to realise their potential and has seen the benefits that coaching can bring, by facilitating learning and enabling people to come up with their own solutions.

Ann-Marie is a warm, empathetic coach who offers an open, supportive and reflective environment in which to help develop insight, clarify goals and drive action.


Helping individuals in relation to:

  • Building confidence
  • Career and skills development
  • Management and leadership
  • Successful transitions and sustaining behavioural change


Ann-Marie has many years of informal coaching and mentoring, which has been more recently formalised through the ILM 5 Coaching & Mentoring qualification. She works with talented individuals at the University to help them develop their own solutions to problems, in order to enhance their confidence, self-awareness and ability to achieve their goals.  She is a committed, attentive and supportive coach who provides a safe environment in which to help people to think about things in a different way.  

Ann-Marie leads a multi-functional professional services team within a Faculty and is committed to the development of her team both individually and organisationally. As a Bath Branch AUA Advocate, she promotes continuing professional development across the organisation more widely through events, networking and supporting professional accreditation. She also contributes to and leads on institutional level projects such as employability and developing a placements management information system.

University of Bath:

Director of Administration, Faculty of Humanities & Social Sciences, January 2010 - present Department Administrator, Department of Education, 2006 – 2010

University of Loughborough:

Departmental Administrative Officer, Department of Computer Science, 2003 - 2006

Previously worked overseas providing technical support for software companies.


  • ILM Level 3 Workplace Coaching for Team Leaders & First Line Managers
  • ILM Level 5 Coaching & Mentoring
  • Strengthscope ® Practitioner
  • Ongoing Coaching Supervision ensuring good professional practice
  • Bath Branch AUA Advocate, supporting the professional development of AUA members and beyond
  • Collaboratively secured Mark of Excellence for adoption of the AUA’s behavioural framework
  • Regular CPD sessions with Sharon Charlton-Thomson, Leadership Coaching