There are many places around the University which offer support and advice in their area of expertise:

Student Services can advise you on:

• disability support, including exam arrangements or if you think you may have an undiagnosed disability
• counselling, mental health and wellbeing issues. Book a Wellbeing Initial Consultation here. Condoms are available via the C-Card scheme - book your initial appointment via MySkills
• money matters, including short-term loans and accessing the Hardship Fund. You should also speak with a Money Adviser if you are considering suspending your course
• support if you are a carer, care-leaver, estranged from your family, a parent, refugee or asylum-seeker
• letters to prove your student status - for example for Council Tax exemption, to open a bank account or to invite someone from outside the UK to visit Bath. If you need a transcript or your degree certificate, you should contact the Academic Registry instead.
  

Student Living can advise on any accommodation-related matter, whether your question is about:

• paying for your accommodation,
  
• finding private accommodation,
  
• checking your contract or
  
• dealing with a difficult landlord, among other things.

The Students’ Union can advise on:

• housing issues such as finding housemates, checking your contract, landlord issues and Council Tax,
• academic issues such as appeals, IMCs and changing courses,
• personal issues such as disciplinaries, complaints and support you if you have experienced abuse, harassment or discrimination.

The Student Finance team can help with:

• tuition fee queries and payments,
• problems with your funding body,
• bursary payments,
• financial registration at the University,
• evidence of tuition fee payments.

The Academic Registry can help with:

• registration issues
• examination questions,
• transcripts,
• certificates,
• name changes,
• graduation questions.

Your Department can help with:

• questions about your course- module changes, exam timetables, extensions,
• letters about your progression to the next year of your course,
• adding or removing a placement option on your course.

Your Placements Office can help with:

• finding a placement, including application and interview help,
• help if you have a problem while on placement,
• liaising with your placement provider to ensure the academic requirements of the placement are being met.

The SCP (Student Community Partnership) can help with:

• volunteering opportunities,
• neighbour relations,
• sustainable living