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University of Bath

Process Champions network

The Process Champions network connects and supports staff to improve University processes.

The Process Champions network aims to provide Process Champions with the resources, training and support they need to lead process improvement activities and projects within their departments.

The Director of Process Improvement, Mark Ricketts, leads the network and coordinates its activities, including an annual events programme, Wiki resources, and Process Improvement blog.

Members are expected to engage with the network, and apply the University’s approach when improving processes in their area. The fundamental principles of this approach are:

  • involve everybody
  • eliminate waste
  • continuous improvement.


    We have a network of over 90 Process Champions, with most departments and professional service areas represented.

    The network is coordinated by Mark Ricketts, Director of Process Improvement.