University of Bath

Working Group on Process Improvement

The WGPI acts as a catalyst for enabling and engaging staff to implement effective process improvement across the University.

The Working Group on Process Improvement (WGPI) is chaired by Steve Egan, Vice-President (Implementation) and reports to the Vice-Chancellor’s Group.

Its main activities are to:

  • propose the programme of process improvement activity
  • monitor progress of this activity and recommend actions to improve effectiveness
  • develop organisational capability to deliver process change

The working group prioritises activities that:

  • improve processes or systems at a University level
  • impact on working practices of staff wider than a single department
  • require collaboration between departments (and may ultimately involve a project team of staff from several areas)

Mark Ricketts supports this work as Director of Process Improvement.

WGPI Members