我上周在你们这儿买的照相机好
像有点儿问题。

The camera I bought here last week seems to have a problem.

- 什么问题？你有收据吗？

- What sort of problem?

我发现拍出来的照片上面总有
一个黑色斑点。

I found that all the pictures I take come up with a small black mark.

- 我帮您查一下。

- Let me have a quick check.

看来是镜头的问题。

There seems to be a problem with the lens.

也许镜头上有划痕。

Maybe there's a scratch on the lens.

还是有的。

I am sorry but it's still there.

我该怎么办？

What can I do?

你有收据吗？

Have you got your receipt?

- 有，这是收据。

- Yes, here is the receipt.

我的相机应该可以保修。

The camera should be under guarantee.

- 我带了保修卡。

- I have the guarantee card here.

你拿着你的相机、保修卡和收据去二
楼的客户服务部。

Take your camera to customer services on the second floor.

他们会帮您免费修理，或者给
你换一个新的。

Either they will organise for it to be fixed free of charge or you'll get a replacement.

- 那太好了。非常感谢。

- That's great. Thank you very much.