This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus*.

The University Hospitality Department provides catering to students, staff and external customers throughout the academic year and during the summer months. There are numerous outlets run by the Hospitality Department offering a range of dining and beverage options.

The West Hospitality team has two vacancies for Food & Beverage Assistants within our catering operation. In this role, you will help ensure the smooth day‑to‑day running of the catering operation and deliver a consistently high standard of customer service. Key duties include taking customer orders, serving food and drink, operating tills, stocking food stations, and assisting with cleaning and clearing tables and catering areas

The role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week).  The weekly shift pattern consists of straight shifts only, no split shifts.

Training and uniforms are provided, and there are opportunities for development and progression within the department.

To know more about the department please see Working in Campus Services

About you

You will bring :

• Strong customer service skills in a customer-focused environment.
• A professional, calm and organised approach during busy periods.
• The ability to work well as part of a team.
• Reliability, flexibility and adaptability.
• Availability for daytime shifts, particularly weekday lunchtimes.
• Previous hospitality experience is desirable.

Further information 

This is a full-time, permanent position working 36.5 hours per week.

For an informal discussion about the role please contact Sarah Stevens, Deputy Hospitality Operations Manager on ss768@bath.ac.uk, however please ensure that you submit your application through the university website.

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time positions.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘Referred by current member of staff’ or note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.

*Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you 

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
• Employee assistance services through Health Assured, including access to the Wisdom app

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.

Be Well at Bath

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Find out more about being at your best at Bath.

 

Closing Date: 31 Aug 2026

Department: Operations & Facilities Support

Salary: £25,529