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Programme & Unit Catalogues

School of Management, Unit Catalogue 2007/08


MN30095 The emotional organization

Credits: 6
Level: Honours
Semester: 2
Assessment: ES40EX60
Requisites:
Before taking this unit you must take MN20011 or take MN20028 or take MN20031 or take MN30042
Aims: The aim of this course is to introduce students to key areas of organizational behaviour - through an emotion lens. It represents an exciting new development in organizational behaviour and management, drawing upon recent findings in the psychology and sociology of organizations. Classic studies of organizations and management have stressed the rational, the cognitive; the predictable and the controlled. This course challenges these notions. It introduces some of the latest ideas on how feelings and emotions are central to the experience and organization of work, and their managerial implications. Students will learn to appreciate some of the key perspectives in the area, and how they are applicable to everyday, as well as crisis, management issues.
Learning Outcomes:
By the end of this unit, the student should be able to:
* Appreciate and analyse organizations from an emotion perspective
* Apply emotion to contemporary management problems.
Skills:
Intellectual skills
* Comparative perspectives on emoting in organizations (TA)
* Analysis of organizational problems (TA)
Professional Practical skills
* Ways of managing emotion-related issues and problems in organizations (TA)
Transferable/ Key skills
* All the above will apply to most organizational and personal circumstances (A)
Content:
The course will be constructed around some of the following issues: The persisting myth of the rationality. The historical and ideological context of emotion at work. Thinking and emotion. Feelings and emotions. Commercialising feelings. Emotion work and emotional labour. Emotional intelligence. Virtual emotion. Emotional injuries at work - stress and anger, violence and harassment. Emotion and leading, decisions, and change.