Department of Social & Policy Sciences, Unit Catalogue 2007/08 |
SP30022 Organisation and management of social care services |
| Credits: 6 |
| Level: Honours |
| Semester: 1 |
| Assessment: EX100 |
| Requisites: |
| Before taking this unit you must take SP10001 and take SP10002 |
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Non-social work students must take SP10001 and SP10002 before taking this unit.
Aims: Students will build upon direct or indirect knowledge of social care organisations to understand the connections between policy, organisation, learning, the role of consumers, evidence, practice and service delivery. They will learn what effect organisation has on the development of social work practice and service delivery and how different organisations inter-relate to provide the full range of social care services.
Learning Outcomes: Students will be able to demonstrate that they have learnt to:- * Think critically about the complex social, economic, political and cultural contexts in which social care practice is located; * Understand the changing world of social care organisations; * Understand social science theories explaining group and organisational behaviour, adaptation and change; * Understand that practice requires balancing autonomy with complex, multiple and sometimes contradictory accountabilities; * Integrate knowledge about the relationship between agency policies, legal requirements and professional boundaries in shaping the nature of services provided in inter-disciplinary contexts and the issues associated with working across professional boundaries and within different disciplinary groups; * had opportunities for more collaborative learning; * Understand the significance of interrelationships with other social care services, especially education, housing, health and mental health.; * Knowledge of the factors and processes that facilitate effective inter-disciplinary, inter-professional and inter-agency collaboration and partnership; * Understand the contribution of different approaches to management, leadership and quality in public and independent human services; * Understand the role of evidence based practice and outcome measures; * Understand the role of inspection and reviews; * Think critically about performance management and measurement. Skills: Students will develop the skills to: * Develop critical and analytical powers in general (facilitated); * Gather information from a range of different sources (facilitated); * Revise and pass exams (facilitated); * Develop a knowledge of the nature of social care services and practices that can respond to diversity (taught); * Develop a knowledge of organisational processes (taught); * Analyse and address in a creative manner human, organisational and structural impediments to change (facilitated); * Write accurately and clearly in styles adapted to the audience, purpose and context of the communication (taught); * Consult actively with others, including service users, who hold relevant information or expertise (taught); * Act co-operatively with others, liaising and negotiating across differences such as organisational and professional boundaries and differences of identity or language (taught); * Manage uncertainty, change and stress in work situations (taught); * Understand and manage changing situations and respond in a flexible manner (facilitated). Content: Students will build upon direct and indirect knowledge to understand the connections between policy, organisation, practice and service delivery. They will learn what effect organisation has on the development of social work practice and service delivery and how different organisations inter-relate to provide the full range of social care services. Students will develop a critical knowledge about the role of management; the role of consumer involvement; evidence-based practice; issues concerning inspections and reviews; performance and workload management; team working and inter-disciplinary practice and the newly developing organisational structures. |