Human Resources

Staff Recognition Awards 2018

logo for staff recognition awards 2018

Winners of this year’s Staff Recognition Awards

Highlighting excellence, initiative, creativity and innovation, the Staff Recognition Awards recognise individuals or teams of professional services/support staff who have worked beyond the call of duty for the benefit of the University. Nominations were invited from both students and staff, and the Selection Committee had the difficult task of choosing winners from over eighty excellent nominations. The awards were presented at this year’s Staff Recognition Evening on Monday 2 July.

Many congratulations to all of this year’s winners on their fantastic achievements!


The Staff Recognition Award for Enhancing the Student Experience

Dr Emma Cliffe, Mathematics and Statistics Resource Centre Development Officer

Emma has shown a deep knowledge and understanding of the difficulties that students with disabilities can experience when accessing mathematical materials. As a result of her work, new resources have been developed to support student learning, enabling students to access lectures and lecture content more independently and successfully. Emma has also helped vocational entry students to Computer Science and Electronic and Electrical Engineering by designing a Transition Maths unit to assist them in the first year of their degree.

"Emma is committed to facilitating student learning and creating relevant, timely and high-quality solutions to technically challenging problems."

Dr Emma Cliffe receiving a Staff Recognition Award from the Vice Chancellor











Dr Emma Cliffe and Vice-Chancellor, Professor Dame Glynis Breakwell

Richard Dyer, Security Officer and Gareth Eyles, Senior Security Officer

The security team is required to provide front line response to a wide variety of medical and welfare issues. They react promptly and with empathy to contain or diffuse occasionally critical situations, regularly going beyond what is required, and often working out of hours. Richard and Gareth have both demonstrated how, by developing procedures and subsequently implementing them, the whole University community has benefited, with the University’s safety rated consistently highly in national surveys.

"The Security Department takes a great deal of pride in the service it provides to students and staff, encountering a huge variety of issues, and dealing with them all promptly and efficiently, with humour and empathy."

Richard Dyer and Gareth Eyles receiving Staff Recognition Awards from the Head of Security Services and Director of Accommodation and Hospitality Services










From left to right: Brian Schofield (Head of Security Services), Gareth Eyles, Richard Dyer, Jane Loveys (Director of Accommodation and Hospitality Services)


The Staff Recognition Award for Excellent Customer Service

City Operations Team: Bethany Beaton, City Receptions Assistant, Gemma Billett, City Receptions Assistant, Marek Cyrklewicz, City Caretaker, Lizzie Irvine, City Building Ops Manager, Magdalena Nasieniak, Casual Receptionist, Sam O’Gorman, City Receptions Coordinator

The City Operations Team has been instrumental in creating a professional and welcoming environment for all those who work in, or visit, The Virgil Building. They deliver services in an efficient and friendly manner, proactively find solutions to problems, and provide an excellent communication channel. By producing regular newsletters and organising social activities, the team has created a genuine sense of community for everyone based in the city hub.

"They are always positive and cheerful, despite working under intense pressure, and are excellent ambassadors for the University."

Patricia Paluch, Porter Cleaner

Patricia’s work in the Department of Pharmacy and Pharmacology has been impressive. She has maintained consistently high standards, ensuring that the department is sparkling clean, and has been proactive in taking on additional tasks as required, going beyond what is expected of her. In addition to her exceptional work ethic, Patricia brings enormous energy and positivity to those around her.

 "The department has really benefited from Patricia’s enthusiasm, commitment and dedication."


The Staff Recognition Award for Supporting Colleagues

Caroline Ransford, Departmental Coordinator

Caroline has been the lynchpin of the Department of Psychology since joining in 2010 and has provided enormous support, undertaking an exceptional amount of administrative work as well as specific projects. Projects have included managing the department’s move to 10 West, organising the SRA-E Conference (the first of the University’s 50th anniversary events) and numerous other events, arranging social activities across the department and championing equality and diversity.

"Caroline is the glue that keeps the department together. She makes the most ominous tasks feasible and accessible."

Caroline Ransford receiving a Staff Recognition Award from the Vice Chancellor










Caroline Ransford and Vice-Chancellor, Professor Dame Glynis Breakwell

Connor Russell, Sports Assistant

Connor volunteered to become Sports Development and Recreation’s Equality Coordinator, working on a number of initiatives in his own time. He is keen to help create a supportive and inclusive working environment for all staff, students and athletes who use the facilities. Connor’s first project was a staff mobility scheme, organising hydrotherapy sessions early in the morning for staff whose mobility is, or could potentially be, compromised. These sessions are free of charge and have now been extended to students.

"Connor has shown a real passion for his role, and is very keen and enthusiastic to make changes for the better."

Connor Russell receiving a Staff Recognition Award from the Director of Sport











Connor Russell (right) with Stephen Baddeley, Director of Sport


The Staff Recognition Award for Overall Excellence

Dr Susie Douglas, Centre Manager (SAMBa), CDT Programme Manager

Susie’s role as Centre Manager for SAMBa involves a wide range of activities, from liaising with industrial partners to set up the flagship bi-annual Integrative Think Tanks (ITTs), to supporting students as they progress through the SAMBa programme. Susie is currently seconded to the Vice Chancellor’s Office to coordinate the development of bids for the latest rounds of CDT funding from EPSRC. Susie has been actively engaged with the equality and diversity efforts of the Department of Mathematics, and is the first port of call for members of the department seeking support in writing grant proposals.

 “The passion, energy, commitment and capability that Susie brings to the projects she works on is truly inspirational.”

Susie Douglas receiving a Staff Recognition Award from the Vice Chancellor











Susie Douglas and Vice-Chancellor, Professor Dame Glynis Breakwell