The widely-reported global IT issues are continuing to impact the University.

Colleagues in DDaT are working at pace to resolve University system and device issues.

University desktops and laptops

If you have an issue and have not logged a support request ticket, you should do so online via TOPdesk, please do not call.

Our support teams have reprioritised all work and will be reaching out to everyone who has logged a ticket.

You can see live updates on the situation on the IT status page incident tracker.

On campus

If you have logged a ticket for a desktop PC or laptop, our Helpdesk support team will visit you.

Our in-person Service Desk on Level 2 of The Library is closed to prioritise resolving the issue, however if you have an affected laptop, you can take it there for assistance.

Remote working

If you have logged a ticket for a desktop PC or laptop, our Helpdesk support team will be in touch.

Thank you for your patience, we will update you as the situation progresses.