The second KTP between the University of Bath and health tech company Mayden built on the first project to support patient attendance for NHS talking therapies.

The KTP further advanced the suite of analytical tools to support Talking Therapies services that were built during the first KTP. These tools have been embedded within Mayden’s flagship product, iaptus, as part of both KTPs to provide a more effective Electronic Patient Record management system.

This second partnership utilised process mining and computer simulation to further advance Mayden’s analytical capabilities, enabling Mental Health care services to better analyse and predict patient flow. These advanced analytics are central to improved monitoring of demand and capacity, leading to more effective and efficient care.

The KTP was led by Professor Christos Vasilakis from the School of Management at the University of Bath. He says:

I am thrilled that this project has been recognised as Outstanding by Innovate UK. It highlights what can be achieved when academic and industry partners come together around a shared goal: using routinely collected data to map patient trajectories and to inform capacity planning in organisations providing NHS Talking Therapies using cutting edge data science. This award also reflects the exceptional work of our KTP Associate and the fantastic support she received from the industry partner.

KTP Associate Lizzie Yardley who is now an employee at Mayden says:

The KTP was an incredible opportunity to address an analytical gap in mental health services by developing tools for investigating patient flows through care pathways. The 'Outstanding' grade for the KTP is a fantastic achievement for the project, which demonstrates the positive impact of advanced analytics of healthcare data. I’m delighted to be continuing the legacy of the KTP through my role as a Data Scientist at Mayden, translating complex healthcare data into actionable insights for our customers.

University of Bath doctoral graduate Dr Alice Davis was the KTP Associate on the first ‘Outstanding’ KTP with Mayden. Now also an employee at Mayden, she was the industry lead on the second KTP. She says:

Achieving an 'Outstanding' grade for this KTP is a brilliant recognition of the hard work and impactful collaboration between Mayden and the University. The project delivered truly innovative analytical tools that are already having a real-world effect on how mental health services are understood and improved. We are immensely proud of the outcomes and thrilled that Lizzie has stayed on to help us continue to embed advanced capabilities into our offering. It’s a huge success for all involved.

Steve Boakes, Head of Business Partnerships and Knowledge Exchange at the University of Bath, says:

The ‘Outstanding’ grading from Innovate UK reflects the positive impact to the NHS, healthcare providers and partners delivered through the KTP between Mayden and University of Bath researchers. This is a fantastic example of the power of collaboration and how experts in Mayden and the University of Bath have worked together to deliver innovative and transformative solutions. I am delighted for all in receiving this recognition.