Dear student,

These are unprecedented times in our lifetimes, and I know that coronavirus (COVID-19) is altering all our lives in ways that would have been unimaginable only a few weeks ago. Our thoughts are particularly with any of you who are yourselves unwell or who are concerned about loved ones.

Our decision last week, to deliver all remaining teaching this Semester online, was not made lightly. However, after consultation and careful consideration of official advice, we felt it was in the best interests of our students and staff to take this step. We are pleased with the reports we have received so far regarding the delivery of lectures online, and are grateful to everyone for their flexibility, patience and hard work in making this provision possible.

News on University-owned student accommodation We know that those of you in University-owned student accommodation have wanted clarity on payment going forwards and we wanted to update you on this as soon as we were able. Following approval from the University’s governing body today, we can now confirm that we will only charge for accommodation that is being occupied after the timetabled Easter vacation. Further details on this will be provided by ahs (Accommodation and Hospitality Services).

Please update us with your contact details In order for us to be able to support you to the best of our ability, we would be grateful if you could:

Update your contact address on SAMIS to reflect your current details. We would appreciate it if you could do this as soon as possible.

If you are still living in Bath, either on or off campus, and have particular personal or study support needs e.g. access to WiFi, that you are currently unable to fulfil, let us know via

How to access support Our highest priority remains your education and wellbeing, whether you have decided to relocate from Bath, or if you are still living here. Information about how to access support is available on our updated web pages.

If you remain in our student accommodation, you are likely to have been visited in person last week with reassurance that we are here for you. Please be aware that, following the UK Government’s latest announcements, we have closed the Sports Training Village and Founders Hall. We have also significantly revised our catering and retail arrangements but will ensure you continue to have access to essential services.

We recognise that these are particularly challenging times, and as a result, we do wish to assure you that we will seek to support all of you to the best of our ability in the coming weeks.

With very best wishes.

Professor Peter Lambert (Pro-Vice-Chancellor, Learning and Teaching) and Dr Cassie Wilson (Vice-President, Student Experience)