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Student Experience Advisory Board terms of reference

The terms of reference for the Student Experience Advisory Board.

Terms Of Reference

Find out Student Experience Advisory Board's meeting dates and membership.


The Board is an Advisory Board to the Pro-Vice-Chancellor (Student Experience).

The Board will provide advice to the Chair who within their wider delegated authorities has the following specific authorities which fall within the scope of the Board:

  • To approve minor changes to existing policies, i.e. changes that are not material to the substantive provisions such as revisions that reflect organisational changes
  • To approve guidance documents regarding student policies

Primary Responsibilities

The Student Experience Advisory Board is advisory to the Pro-Vice-Chancellor (Student Experience) and its primary responsibilities are:

  • to provide assurance on proposed projects, changes to policy and updates to strategy which affect the student experience;
  • providing an assessment of risk of any proposed change;
  • reviewing implementation of the student experience elements of the University Strategy and identifying areas for future focus and how these might be prioritised.


  • All parts of the student community – undergraduate and postgraduate, distance and campus-based, full and part-time, apprentices
  • All stages of the student lifecycle, from recruitment through to graduation and post-graduation support
  • All issues which directly affect the wellbeing and experience of, and opportunities for, students


  • Develop and review a Student Experience Strategy and associated KPIs
  • Monitor performance against KPIs at regular intervals
  • Propose/approve revisions to University policies, procedures and plans relating to student experience
  • Make recommendations regarding any implications for the student experience flowing from University plans, policies and practices
  • Establish project groups as required to investigate, report on and implement work on specific student experience issues
  • Provide guidance on the appropriate approval strategy and route for any changes within scope (UEB; Senate; Council; Department approval etc.)
  • Maintain appropriate consultation and communication with all relevant stakeholders
  • Consider developments within the sector at both a National and International level
  • Consider aspects of student surveys, relevant to student experience, in conjunction with EQSC and/or Education Board and any other relevant boards or committees.

Procedural Rules

Chair Pro-Vice-Chancellor (Student Experience)
Quorum One third of membership
Alternates Ex-officio members may be represented by alternates if required.
Co-optees The group may co-opt additional members for a time-limited period to support particular issues.
Minutes The minutes will be shared through UEB. The chair or delegated person will report on matters arising from the minutes at UEB.
Meeting frequency Quarterly, or as determined by cycle of business
Decision process Primary: in-meeting by general agreement
Secondary: email outside meetings; requires 75% of membership to agree
Tertiary: by Chair’s action, to be reported to next meeting
The decision-making process will also consider whether the matter should be referred to UEB because it falls outside the specific delegations above
Secretary Nominated by Pro-Vice-Chancellor (Student Experience)


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