The University of Glasgow is currently introducing virtual assistants across the university to improve staff experience.
Since 2021, their Transformation Team has engaged with three business areas within the university to help them on their journey to adopting and adapting to Automation:
- People & OD
- College of Social Sciences
Jennifer Robertson is Head of Automation at the University of Glasgow and leads the automation work on behalf of the university.
Join this talk to hear about Jen's experience of automation over the past year - lessons learned, achievements, future plans, and more.