The Change Management Toolkit

The information and resources on this page are for anyone involved in change − especially those leading and managing change initiatives on any scale. They are presented as a series of steps, but change isn’t always linear or predictable, so the resources are really an aid to disciplined thinking rather than a set of instructions.

The change management toolkit sets out the things you will need to consider at all stages of a change process. It is presented as a whole or as bite-sized sections for each stage. Whether you are rearranging a team office or restructuring an organisation, you will need to think through each of these stages.

The Change Management Toolkit therefore covers:

• introduction to managing change: the principles and key things to consider
• why change? Why is change necessary? Starting to analyse the situation and options
• reasons and stakeholders: developing the rationale and engaging the people who will be affected and who will make it happen
• vision and communication:  do we all understand what is happening and why?
• the plan: figuring out the practical steps that will have to be taken, and assigning clear roles and responsibilities
• how people experience change: the absolute most important factor: people experience change in different ways, and many will need help through the transition.

The practical steps that enable change are frequently arranged as projects.