Jemma Plummer Operational Courses Manager
Member of the University of Bath internal coaching network
Role
Jemma qualified as a coach in 2014 and has been a member of the internal coaching network since that time. Jemma’s approach to coaching is very practical based and she has the ability to gain great rapport quickly with all staff & students. Jemma is a Wellbeing Champion too.
Jemma has plans to complete the training and qualify as a Strengthscope Practitioner later this year (2023).
Coaching provided to UoB staff within the following areas:
- Operations teams
- Career administration
- Student Union
- Estates Department
Research
Particular areas of interest in relation to coaching:
- Communication/Interpersonal skills
- Leadership/aspiring leaders
- Action focused coaching
- Prioritisation, time management & organisational skills
- Confidence building & resilience
- Performance management
- Managing professional relationships
- Handling difficult conversations
Career
Programme Lead: Currently developing a portfolio of qualifications and courses for the University and commercial delivery; First Aid, Pool Lifeguard, Safeguarding, Health & Safety and ILM courses. Creating a workforce document and need analysis for the operations team. Motivating and encouraging staff members to progress throughout the Department.
During the past two years Jemma delivered the ILM Level 5 Diploma in Effective Coaching & Mentoring programme for for Dame Kelly Holmes trust.
Programme Lead, University of Bath, September 2017-present
Duty Manager, University of Bath, April 2004-Septemer 2017
Fitness Instructor, Living Well Health club
Education
- ILM Level 5 Diploma in Coaching, Leadership & Mentoring (Institute of Leadership & Management)
- Currently working towards completing the ILM 5 Diploma in Leadership & Management
- Delivering programmes including the ILM 3 Coaching Award from April 2018
- Mental Health First Aider, MHFA England
- ASIST (Applied Suicide Intervention Skills Training)
- Regular CPD sessions with Sharon Charlton-Thomson, Leadership Coaching