Please complete the following pre-work before attending the course:

• think of some examples of conversations you feel you want to or may need to have, and make some notes
• read the 'Facing the Conversation' section
• read the 'Conversation Mapping tool'

You will find below course handouts to download and bring with you to the workshop.

To download these files, you must be connected to the University of Bath network or log in with your University username and password.