Please complete the following pre work tasks before attending the training workshop:

• Download the pre work document below

1. Think of some examples of conversations you feel you want to or may need to have and make some notes in the document
2. Read and consider your answers to ‘Facing the Conversation’ section in the document
3. Watch the Developing Emotional Intelligence animation on the Development Toolkit.

To download these files, you must be connected to the University of Bath network or log in with your University username and password.