Which network are you connecting on?
ResNet
Wireless
Other

What device are you trying to connect with?
Laptop
PDA
Mobile phone
Computer
Other

Location: Where are you trying to access from? (nearest building/room)

Select Management Information Software:
Agresso
Archibus
SAMIS
Trent
Registration On-Line
Roomservice
Business Objects
Raisers Edge
Gladstone MRM
Pathlore LMS
CASSYS

* Yes, I have tried to recover my own files

If not, please visit our pages on recovering your own files.

*Select a recovery type:
Email
H-Drive / My Documents
X-Drive / \\campus\files
Other Filestore (please specify above)

*File name to be recovered: (file recovery only)

*Directory or folder the file/email was in:

*Date when the file was last working / When was the email received:

Self-help for increasing file and email space :

Increase email or disk space

* Your full name:

* Your date of birth:

* Your postcode:

* Your address:

Your Student Number:

* Your Department:

Your Tutor:

* Alternate email address: (Hint - not your bath.ac.uk email address!)

Contact telephone number:

Name of package

Date it is required

No of simultaneos users

Does software require audio Yes No

Does software run video Yes No

Does it depend on other applications Yes No

What will the software be used for

Is there anything to help us carry out our installation

Where in the start menu would you like it to appear

Active Directory usernames for user requiring session changes:

Length of timeout is required for disconnected sessions:

Give details of what type of jobs will be running:

* Building where PC located(GTA/Library)

* Floor

* PC Number (Found on label on top of PC)

* What part of the computer is not working:
Keyboard
Mouse
Monitor

Other(please specify)

* I have read and understand the guidelines?

Yes No

Upload a screen print/ file:

* = These fields must be completed

Computing Services

Select a help topic:

General Help