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Terms and conditions for tuition fee payment

The standard terms and conditions for paying tuition fees for undergraduate and postgraduate courses or research.


Terms And Conditions


Owner
Director of Finance
Version
2024-25
Approval date
31 Jul 2024
Approved by
Student Fees Manager
Date of last review
31 Jul 2024
Date of next review
31 Jul 2025

Payment terms and conditions

  • Tuition fees are payable upon registration; the University allows you to pay in instalments when paying by a University accepted method
  • Tuition fees must be paid by a University accepted payment method
  • As a student, it is your responsibility to ensure you have sufficient funds to pay your tuition fees by the due date
  • Students must never share their SAMIS portal login details with any other individual or organisation in accordance with the University's Information Security Policy
  • The University has the right to refuse the option of paying in instalments to anyone with a history of late payments
  • If a student has a sponsor, the sponsor must be approved by the University before any payment from them can be accepted
  • Tuition fees paid by approved sponsors must be paid in one instalment upon receipt of invoice
  • Tuition fees paid by any individual or organisation other than you or your University approved sponsor, will be reviewed and additional information about the payor's identity and relationship to you may be requested
  • You must deduct any prepaid course deposits from your tuition fee payment. If paying in instalments, the deposit can be deducted from your first instalment
  • The University has the right to reject any payment received which does not comply with these Terms and Conditions
  • Students are advised to familiarise themselves with fraudulent tuition fee scams which can result in students being defrauded thousands of pounds

Late payment charges

An invoice with an outstanding balance 10 days from the invoice due date may be subject to a charge of 1.5% of the outstanding invoice value. This charge will be a minimum of £15, and a maximum of £180. A reminder will be sent notifying the late charge has been applied.

If the invoice balance remains unpaid after a further 7 days then a second late charge of 1.5% of the outstanding invoice value may be applied. This charge will also be a minimum of £15, and a maximum of £180. A reminder will be sent notifying the late charge has been applied.

In total a maximum charge which can be applied to one unpaid invoice is £360.

Failed Direct Debits

If you pay your tuition fees by Direct Debit and the collection fails, you will be charged £25.

Student regulations

Read the most recent Regulations for Students.

Failure to pay

You are liable for tuition fees unpaid by sponsors (including Student Loans Company).

Action in case of non-payment

Overdue payments Action taken by Credit Control
Due Date + 1 day First reminder email (to all email addresses), payment within 10 days or first Late Payment Charge applied
Due Date + 11 days Second reminder email (all email addresses), payment within 7 days or second Late Payment Charge applied
Due Date + 18 days Third reminder email (all email addresses), advising students of the recommendation to be withdrawn from the University (as per Regulations for Students)
Due date + 25 days Email the HOD/Faculty contact
Due date + 32 days Case/debt sent to the Academic Registrar, to send the withdrawal letter
Due Date + 50 days Case back to the Academic Registrar, recommending withdrawal, in accordance with Regulations 2.1 and 2.9

Debt collection

Debts maybe forwarded to an external debt collection agency in the case of non-payment of fees.

Refunds for self-funded students

If you withdraw or suspend studies you may be entitled to a refund.

Undergraduate students

If you suspend or withdraw from your programme of study, you will be charged a pro rata amount of tuition fees on a weekly basis for the duration of your attendance during the academic year. This is based on 30 week academic year. The exception to this rule is if you withdraw from your programme of study before the end of week one in your first year of study no tuition fees will be charged.

Any excess of tuition fees paid will be returned. All refunds are returned in the manner in which they were originally paid.

No tuition fees are charged during periods of suspense.

Further information about suspending or withdrawing from study can be found at Student Services.

Postgraduate taught students

If you suspend or withdraw from your programme of study, you will be charged a pro rata amount of tuition fees on a weekly basis for the duration of your attendance during the academic year. This is based on 52 week academic year.

Any excess of tuition fees paid will be returned. All refunds are returned in the manner in which they were originally paid.

No tuition fees are charged during periods of suspense.

Postgraduate research students

If you suspend or withdraw from your programme of study, you will be charged a pro rata amount of tuition fees on a weekly basis for the duration of your attendance during the academic year. This is based on 52 week academic year.

Any excess of tuition fees paid will be returned. All refunds are returned in the manner in which they were originally paid.

No tuition fees are charged during periods of suspense.

Refunds for undergraduate, Student Loan Company funded students

If you suspend or withdraw from your programme of study, you will be charged tuition fees based on your attendance at set points throughout the academic year.

Attendance points

Attendance points Percentage of tuition fee received
30 September 2024 25%
6 January 2025 25%
22 April 2025 50%

If you are in attendance on each of the set points you will be charged the relevant proportion of tuition fee. The exception to this rule is if you withdraw from your programme of study before the end of week one in your first year of study no tuition fees will be charged. No tuition fees are charged during periods of suspense.

Undergraduate students who agree special arrangements for study will be charged a pro-rata amount based on the number of credits being taken.

See more information about suspending or withdrawing from study.

Previous versions

You can find previous versions of these terms and conditions on the Internet Archive:

Enquiries

If you have any questions, please contact us.


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