Human Resources

HRD Consultants

Lisa Hegan is part of HRD Consultants and together with her colleague, Sandra Keith, has over 35 years of experience gained in Human Resources and Development roles within a range of dynamic companies. Their portfolio covers the retail industry, the travel sector, Higher Education, the NHS and charitable organisations.

Step up to management (a course in 3 parts)

Date(s): tbc

Times: tbc

Presenter(s): Lisa Hegan

About this course

This workshop will explore:

  • Personal Development Planning (Preparing for a Supervisory Role)
  • The Role, Qualities, Styles and Skills of Supervisors/Managers
  • Motivating Yourself and Others
  • Effective Communication (includes giving feedback, assertiveness)

The workshop will combine some theory with practical exercises designed to build confidence and knowledge.

Who should attend this course

This course is aimed at support staff:

  • who do not currently manage or lead teams, but hope to do so in the future.
  • have recently begun managing one or two staff

(For other manager/supervisors, we have other one day courses and longer accredited programmes, please see management section of our courses website). 

Support Staff here refers to clerical, administrative, technical and staff previously referred to as academic-related.

Full details of in-house management development provision.

PLEASE NOTE: Participants are required to attend all three sessions.

What previous participants have said about this course

  • 'I would recommend this course to other inspiring course'
  • 'The whole course was very informative, definitely time well spent and the 'class' participated fully'
  • 'The interactive sessions were really good'
  • 'It is pitched at just the right level for people who may have limited or no experience of team leading but are hoping to explore and develop skills in that area'
  • '...really good at providing stimulus to reflect on your own qualities and areas for development.'
  • 'The time has been very well spent in helping me to reflect on my own aims and goals'