- The Library

Library User Survey Results 2003

In March 2003, as part of a pilot project with 19 other HE Libraries, we ran a comprehensive user survey, to find out your views of our Library service here at Bath.

We advertised the survey questionnaire via email, to all members of the University registered with the Library. 820 survey responses were received, 563 from undergraduate students, 168 from postgraduate students, and 84 from members of staff.

What did the Library survey tell us?

The survey told us what your expectations of the Library service are, and how well you think we are meeting those expectations. It covered all aspects of our service, grouped in four general areas:

What is most important to you?

Where do you think we are doing well?

Where did you think we could improve?

What further action have we taken?