Ask a Librarian Online Query Submission Form

Ask a Librarian

Before you send an enquiry, look for any pages that relate specifically to the service or resource you are having problems with. In most cases this may give you an answer more quickly than sending an enquiry.
Your enquiry will be assigned a "ticket number" and an acknowledgement will be sent to your e-mail account immediately.
You will normally receive a reply from a member of Library staff within one working day.
Alternatively: contact a specific librarian or library service

Please enter your University username: (BUCS login, e.g. jas123)

If you don't have a University username, enter your e-mail address at the bottom of the form.

Subject:

If you are reporting a problem with accessing an online resource, such as a database or e-journal, please give the title of the resource, and include as much detail as possible, such as any error messages seen. Please enter your enquiry here:

If you don't have a University username, enter your e-mail address here:
and choose your department or school: (if applicable)
and type the two words into the box below