Making sense of these changes

We know these are challenging times for our students. Many of you will be concerned about the risks of coronavirus both to you and to your loved ones. Please rest assured that we will be doing everything within our power to support the whole of our community in the weeks ahead.

Staying at home

The UK Government instructions are that everyone except essential workers must now stay at home, apart from specific exceptions.

How can I protect myself?

The NHS has published guidance on how to avoid catching and spreading coronavirus.

If you are worried about your symptoms, please contact NHS 111.


The latest NHS advice is to self-isolate if you have either a high temperature or a new, continuous cough, or live with someone who does.

What support is the University providing for students in self-isolation?

If you are still living on campus, we will do all we can to support you during this difficult time. If you are in a block where people are self-isolating and you are in a vulnerable group, please contact us via

For students remaining on campus, don't forget our Security team is available to provide any urgent assistance or support. The main Security desk is open 24 hours a day, 7 days a week throughout the year. Security can be reached on:

  • 666 (from an internal landline)

  • 01225 383999 from a mobile

Wellbeing support

Student Services

If you need wellbeing support, wherever you are located, you should ring 01225 383838 or email with your phone number and we will return your call.

All our services continue to be available but will be provided virtually by phone, video or email. You should not hesitate to make use of these services should you need them.

Student Services have compiled answers to frequently asked questions regarding Student Services and the Coronavirus.

The SU

The SU Advice & Support Centre is now operating remotely via email on We can talk via this email address and video, or we can share an audio call using Microsoft Teams or Zoom.

Our opening hours are 10:00–16:00, Monday–Friday.

Details on how to access other SU services can be found on The SU webpages

You can find more information on other areas of University support and guidance.