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Engagement Monitoring for Student Wellbeing

Find out more about the current engagement monitoring process that the Faculties and School use to support student wellbeing (academic year 2023/24)

What is Engagement Monitoring for Student Wellbeing?

Please note this is a separate process to Academic Engagement Monitoring for Student Visa Holders.

As part of the University's aim to support on-campus undergraduate and postgraduate taught students’ wellbeing and progress, academic departments and Student Support access student engagement information.

If a student's engagement data indicates low or no engagement over a 2 - 3 week period during term time then they are likely to be contacted by their Director of Studies, Personal Tutor, or Student Experience Officer.

As a student there is no need to worry, this is simply so the member of staff can discuss how you are getting on and any difficulties you may be having. They will provide information, advice, and guidance as required.

If you are contacted by your department or Student Support, you should respond as soon as possible. It is important not to ignore communications and requests from the University as outlined in Regulation 3 for Students.

In particular circumstances, and where appropriate, your department may decide that it is necessary to contact Student Support and/or follow the missing student procedure.

Please note that this process is not used for students in suspense, on placement, on a study year abroad, or distance-learning.

What data is used and how?

For this process, select staff within your department and Student Support can view student engagement relating to:

  • Viewing lectures via Panopto
  • Coursework or assessment submissions through Moodle
  • Logging in to Moodle
  • Logging in to SAMIS
  • Logging in to Teams and Zoom meetings

Please note, they cannot see details of what you access but simply the number of occurrences each week.

Staff adhere to the University's information management practices during this process.

We recognise that sometimes during your studies at Bath you may not need to regularly use the above engagement methods. If this is the case then let your department know if they contact you about low engagement.

We will only be using the above data to monitor if your engagement is lower than expected and to follow up with you to check everything is ok.

Does this affect academic progress?

No, this process does not affect academic progression or decisions in any way. This process is intended to highlight potential wellbeing difficulties that might be affecting your studies and to provide additional opportunities for students to disclose any issues to staff and access subsequent advice and support.

As a consequence of the process, you may be provided with advice and guidance from your department about additional academic support or options, as well as other sources of support. If required, you may also be contacted by a team within Student Support.

Related guidance and policies


If you have any questions, please contact us:

Contact Ben Goose, Policy & Programmes Manager (Student Experience) in the VCO, if you have questions about the overall process and project.

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