About the role

The University of Bath’s School of Management seeking a highly organised and proactive Programme Administrator to join the MSc Office team. 

This is a fast-paced and varied role, assisting with the delivery and management of a portfolio of PGT programmes. You will play a key role in ensuring a high-quality student experience by coordinating programme administration, processing applications, and maintaining accurate records.

Working both independently and as part of a collaborative team, you will manage a high-volume workload in a dynamic, multicultural environment. You will liaise regularly with students, academic staff, agents, and central University departments, requiring strong communication skills and a professional, customer-focused approach.

You will contribute to the continuous improvement of administrative processes, ensuring they are efficient, effective, and aligned with University regulations and established guidelines.

About you

You will be a motivated and diligent administrator with the ability to manage competing priorities in a busy environment.

You will demonstrate:

• Excellent organisational and time management skills
• The ability to work autonomously and take initiative
• Strong multitasking and prioritisation skills
• Excellent interpersonal and communication skills
• Strong IT skills, including experience with databases and record systems
• A high level of accuracy and attention to detail
• Experience of working in a customer-facing or higher education environment is desirable.

Further information 

This is a busy and varied position requiring flexibility, including occasional evening and weekend work to assist with events.

The postholder must be able to work to tight deadlines, adapt quickly to new systems and processes, and build effective working relationships across the University.

This role is offered on a permanent, full-time basis (36.5 hours per week).

For an informal discussion, please contact Mikhaila Found, MSc Programmes Manager (01225 386110 m.found@bath.ac.uk). However please ensure that you submit your application through the University of Bath website.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you 

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
• Employee assistance services through Health Assured, including access to the Wisdom app

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.

Be Well at Bath

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Find out more about being at your best at Bath.

 

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Further details:

• Job Description & Person Specification