Information Assistant (fixed term)

Job title Information Assistant (fixed term)

Department Careers Service

Salary Starting from £19,612, rising to £21,814 Per Annum

Grade Grade 4

Placed on Thursday 02 January 2020

Closing date Thursday 16 January 2020

Interview date Monday 27 January 2020

Reference CF7335


Are you an individual who enjoys helping others?

About the role

The Careers Service team are recruiting an Information Assistant to be the first point of contact for our clients, dealing with enquiries (face to face, by email or telephone) from students and others, and providing access to support provided by Careers Advisers.

This role will also allow you to flourish creatively, you will assist with the creation and delivery of marketing campaigns, and assist with the filming and editing of video content.

The Careers Service offer information, advice and guidance to more than 17,000 students, researchers and graduates and work with employers to connect them with our students and recent graduates.

About you

Ideally you should be able to demonstrate:

  • Excellent verbal communication skills, and likely to have experience in an enquiries or customer service role
  • Experience of creating and editing both social media and video content
  • Extensive skills with Microsoft Office including Word and Excel
  • Ability to learn new software skills rapidly
  • A positive attitude with colleagues and clients
  • An awareness of current issues in Higher Education and the possible issues faced by students would be an advantage

Benefits of working here:

We value the commitment, achievements and talents of our workforce and recognise these contributions through a range of initiatives and benefits, not limited to:

Generous employer pension scheme

  • 36 days holiday (including annual leave, discretionary days and bank holidays)  
  • A flexible working environment  
  • Ofsted outstanding rated nursery  
  • Salary exchange scheme (NurseryPlus, Cycle to Work)  
  • Membership discounts for our world-class sports training village  
  • Interest free loans for public transport season tickets and motorcycle purchases for commuting  
  • Onsite dentist and medical centre  
  • Discounted physiotherapy services  

This is a full-time position (36.5 hours per week) and is fixed term for one year. The post is based at the Virgil Building in Bath city centre. We would like the new postholder to start as soon as possible after interview.

We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

For an informal discussion, please contact either via email or phone:

Martin Downes, Information Services Manager, on 01225 385010 or via

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

Further details:
The University of Bath is an equal opportunities employer and has an excellent international reputation with staff from over 60 different nations. To achieve our global aspirations, we welcome applicants from all backgrounds.