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Deputy Hospitality Operations Manager

Job title Deputy Hospitality Operations Manager

Department Hospitality

Salary Starting from £34,304, rising to £40,927

Grade Grade 7

Placed on Monday 09 May 2022

Closing date Tuesday 24 May 2022

Interview date To be confirmed

Reference JS9363

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This role is eligible for the ahs New Starter bonus. Apply today and if you are appointed, receive an additional £500 one month after starting and £500 on successfully passing your probation period (six months). *subject to Terms & Conditions

The University of Bath has a great opportunity for a Deputy Hospitality Operations Manager to join our team.

About us:

The University Hospitality department isn't just about student catering. We have several outlets on campus all serving high quality food and drink options. As well as catering to students, we host large conferences and banquets. Our customers are as diverse as our food.

About the role:

This is a key role requiring you to:

  • ensure that all Food Safety, Health and Safety, Licensing Laws and all other legislation is adhered to.
  • be responsible for strategically developing and maximising the profits of the Food and Beverage outlets.
  • be responsible for the front and back of house staff, their development and management, including managing their direct reports.
  • ensure that financial targets of your outlets are achieved by increasing sales and controlling costs to maximise profitability.
  • create a culture of excellent customer service
  • have the ability to communicate effectively, influence others and
  • build/lead a committed team.

Flexibility is important and the role includes early morning, evening and weekend working on a 5 out of 7 days per week contract. You will be expected to manage your own time, working a minimum of 36.5 hours per week.

For an informal discussion please contact Jonathan Bowker on jpb55@bath.ac.uk, however please ensure you submit your application through the University website.

About you:

You will ideally have multi-site management experience of high-volume F&B operations, to include a sound working knowledge of both front and back of house environments. With extensive experience in leading and motivating multiple teams, you will have successfully planned, managed and implemented new styles of service, events and functions, leading with a hands-on approach.

What we can offer you:

Our campus is surrounded by beautiful countryside, and the City of Bath with its historic charm and social activity only a short distance away creates an excellent environment in which to work.

We recognise the commitment, achievements and talents of our workforce through our offering of initiatives and benefits, including (but not limited to):

  • Generous employer pension contributions
  • 39 days (pro rata) holiday (annual leave, discretionary days and bank holidays)
  • A flexible working environment
  • A commitment to personal and professional development
  • Ofsted outstanding rated onsite nursery
  • Salary exchange scheme (cycle to work)
  • Onsite private and NHS dentist, onsite medical centre
  • Employee discount scheme

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our employees and students, creating a learning environment and organisational culture that enhances health and wellbeing across our community. We are very proud to have recently received Ambassadors for Autism certification and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

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Further details:


If you think you may require a visa to work in the UK you should refer to our guidance on the Skilled Worker Visa before embarking on a job application to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR, please refer to our Staff Immigration webpages for further details.

Update to our application process:

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this the personal details of all applicants will be withheld at the initial shortlisting stage.