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Assistant Hospitality Manager

Job title Assistant Hospitality Manager

Department Campus Services

Salary Starting from £23,715, rising to £27,131

Grade Grade 5

Placed on Tuesday 22 November 2022

Closing date Tuesday 06 December 2022

Interview date To be confirmed

Reference JS97483R

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This role is eligible for the Campus Services New Starter bonus. Apply today and if you are appointed, receive an additional £500 one month after starting and £500 on successfully passing your probation period (six months). *subject to Terms & Conditions.

This role is eligible for the Campus Services Refer a Friend bonus. If a University staff member has ‘referred’ you to apply for this vacancy, please ensure when applying you select ‘Employer Referral’ and enter the name of the relevant person when answering the question ‘Where did you learn of this job?'

The University Hospitality department isn't just about student catering. We have several outlets on campus all serving high quality food and drink options. As well as catering to students, we host large conferences and banquets. Our customers are as diverse as our food. We are looking for an Assistant Hospitality Manager to join our team.

In this role you will:

  • Manage the front of house operations in your area of responsibility and ensure that excellent customer service is delivered at all times.
  • Ensure that procedures regarding financial control, Health and Safety, Licencing Law, HACCP and staffing are carried out within University guidelines.
  • Maintain customer care and service standards and have an awareness of product knowledge and merchandising.
  • Work with the Hospitality management team and undertake training to deliver projects that will develop food & beverage offering, management and customer service.

The successful candidate will have experience of striving for excellent standards of customer service and of providing team members with operational training. You will have significant front of house hospitality management experience and demonstrate the ability to effectively lead and motivate team members. You will have knowledge of relevant health and safety regulations and licencing laws and experience in financial, budgetary and variance reporting.  You should also have excellent organisational skills, with the ability to manage multiple priorities in a high-volume environment. 

This is a permanent full time position working 36.5 hours per week over various shifts including early morning, evening and weekend working on a 5 out of 7 days per week contract. We are open to consider a variety of flexible work options, including part time or compressed hours, so if you are unable to work the hours advertised, but would like to explore alternative flexible options, including a 4 day week, then we would still love to hear from you. Please note your preferred work options in your application form.

For an informal discussion about the role, please contact however please ensure that you submit your application through the University website by uploading your CV.

What we can offer you:

We are an equal opportunities employer and have an excellent international reputation with staff from over 60 different nations. We have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award

A family-friendly University with an increasingly agile workforce, we are open to flexible working arrangements. We’re also proud to be a disability confident leader and are happy to discuss any reasonable adjustments you may require. 

We offer:

  • a very generous employer contributory pension scheme;
  • generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance;
  • an excellent reward package that recognises the talents of our diverse workforce; 
  • a wide range of personal and professional development opportunities.
  • a number of support options available for new and existing staff to help with the cost of some relocation expenses which you may be eligible for. Please visit the following webpages for more information:

 - Relocation Procedure

 - Interest-Free Loan Scheme

Our campus is surrounded by beautiful countryside, and the City of Bath with its historic charm and social activity only a short distance away creates an excellent environment in which to work. Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our employees and students, creating a learning environment and organisational culture that enhances health and wellbeing across our community. We are very proud to have recently received Ambassadors for Autism certification and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

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Further details:

Visa information:

If you think you may require a visa to work in the UK you should refer to our guidance on the Skilled Worker Visa before embarking on a job application to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR, please refer to our Staff Immigration webpages for further details.

Update to our application process:

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this the personal details of applicants may be withheld at the initial shortlisting stage.