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Hospitality Supervisor x 2

Job title Hospitality Supervisor x 2

Department Campus Services

Salary Starting from £21,630, rising to £23,144

Grade Grade 4

Placed on Wednesday 14 September 2022

Closing date Open Until Filled

Interview date To be confirmed

Reference JS9769R

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This role is eligible for the Campus Services New Starter bonus. Apply today and if you are appointed, receive an additional £500 one month after starting and £500 on successfully passing your probation period (six months). *subject to Terms & Conditions

The University of Bath Hospitality department provides catering to students, staff and external customers throughout the academic year and during summer months. There are numerous outlets run by the Hospitality Department offering a wide range of food and drink options. You can find out more about our outlets here: http://www.bath.ac.uk/groups/eateries/ 

We have a vacancy for a Hospitality Supervisor. As Hospitality Supervisor you will supervise and work as part of a team to ensure that the customer experience is optimised and high standards are maintained. Duties include training team members, rota management and adhering to financial regulations and health and safety/food hygiene standards. Full role details are included in the job description.

The successful candidate will have experience of supervising and excellent standards of customer service in a customer focused environment. You will have experience in providing team members with operational training. You will have knowledge of relevant health and safety regulations, licensing laws and work well as part of a team. You will need to demonstrate the ability to remain calm under pressure, as it can be extremely busy over peak periods.

This role is 36.5 hours per week on a 5 over 7 rota. The role includes early morning, evening and weekend working. We are open to consider a variety of flexible work options, including part time or compressed hours, so if you are unable to work the hours advertised, but would like to explore alternative flexible options, including a 4 day week, then we would still love to hear from you. Please note your preferred work options in your application form.

For an informal discussion about the role, please contact campusserviceshr@bath.ac.uk however please ensure that you submit your application through the University website by uploading your CV.

What we can offer you:

We are an equal opportunities employer and have an excellent international reputation with staff from over 60 different nations. We have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award

A family-friendly University with an increasingly agile workforce, we are open to flexible working arrangements. We’re also proud to be a disability confident leader and are happy to discuss any reasonable adjustments you may require. 

We offer:

  • a very generous employer contributory pension scheme;
  • generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance;
  • an excellent reward package that recognises the talents of our diverse workforce; 
  • a wide range of personal and professional development opportunities.
  • a number of support options available for new and existing staff to help with the cost of some relocation expenses which you may be eligible for. Please visit the following webpages for more information:

     - Relocation Procedure

     - Interest-Free Loan Scheme

Our campus is surrounded by beautiful countryside, and the City of Bath with its historic charm and social activity only a short distance away creates an excellent environment in which to work. Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our employees and students, creating a learning environment and organisational culture that enhances health and wellbeing across our community. We are very proud to have recently received Ambassadors for Autism certification and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

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Further details:

Visa information:

If you think you may require a visa to work in the UK you should refer to our guidance on the Skilled Worker Visa before embarking on a job application to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR, please refer to our Staff Immigration webpages for further details.

Update to our application process:

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this the personal details of all applicants may be withheld at the initial shortlisting stage.