Refined by:
Results 1 to 1 of 1 for 'chi2 news'. 0 results match all words and 1 results match some words.

Results that match 1 of 2 words

University of Bath Association of Research Libraries /…

https://www.bath.ac.uk/publications/university-of-bath-library-general…

quality and satisfaction. One New Measures Initiative is the LibQUAL+ service (Cook, Heath & B. ... 1990). Delivering quality service: Balancing customer perceptions and. expectations. New York: Free Press.

Refine your search