Description:
| Aims:
* To introduce students to the funeral services
* To give students a working knowledge of the duties of a funeral director in the UK
* To introduce students to basic legislation and paperwork required after a death in the UK
* To introduce a number of core skills which will be developed in future units.
Learning Outcomes: By the end of the unit students will be able to:
* Demonstrate a basic understanding of the role of the funeral director and other funeral services in the UK
* Demonstrate an awareness of the impact of public health, health and safety, and welfare at work legislation and guidance
* Demonstrate an understanding of administration that accompanies funeral directing, including bank procedures, paperwork, and advertising
* Communicate at an appropriate level with colleagues and members of the public
* Demonstrate an understanding of relevant external agencies that a funeral director may deal with.
Skills:
* To think creatively and analytically
* To gather information from a number of different sources and select the appropriate and relevant information for the task
* To synthesise information from a number of sources in order to gain a coherent understanding
* Effective communication
* Basic finance and numeracy
* Ability to identify theory in relation to work based practice.
Content: Students are introduced to a number of key areas which are essential for them to be able to work in the funeral industry at any level.
* The Funeral Director - role in the UK
* Introduction to the funeral services
* Health, Safety and welfare at work
* Public health - responsibilities and regulations
* Basic communication
* Office practices - forms, payroll, finance and basic registration
* External agencies
* The banking system - credit and legislation
* Insurance
* Market research and advertising
* Bereavement care.
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