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Registration guidance
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Registration guidance

Getting registered as a returning student

Once you have received an email asking you to complete registration go to the Registration on-line web site to register.

Why do I have to complete Registration On-Line

You have to complete registration online as a returning student because we have to get you to confirm that your details are correct; that you have updated your address details and that you have paid your tuition fees (where appropriate). All students required to register even if in suspense, studying/working away from campus, or where you have submitted a dissertation or thesis. Registration involves:

When should I register?

We will e-mail you over the summer (during early September) telling you when the registration on-line facility is available for use. We would like you to complete the process of re-registration before the start of semester 1. If you do not manage to complete the process before the start of semester, don't worry: as soon as possible on arrival, use the PCs located in the University Library (or college campus if applicable). Staff will be available in the University Library to help you with any queries during the period Monday 24th September to Friday 28 September.

If you are studying at a partner college, please look at your special section "My programme is at a partner college - do I do anything differently?" for more detailed information.

You must complete registration by the end of the first week of semester 1. If you have not completed registration by Monday 8th October your university email account will stop working. Once you have completed registration your email account will start working again.

Process of Registration On-Line

You register by going to the Registration on-line (ROL) web site and using your BUCS username and password to access your details. If you've forgotten your BUCS password use the "Account or Password problems?" link to request a new password.

Once you have completed the process of Registration On-Line (ROL), your status will be updated on the University's central database of student records. Your registered status is then visible to those University staff who need to see this, and this activates your University computer account.

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Fees Queries

If you are unable to complete registration because you have a fees-related query, or you would like to pay your fees in person, Student Finance staff will be available during the induction period Monday 24 September to Friday 28 September only in rooms 1 West 2.5. See also the "How to pay your fees" section. After Friday 28 September they are in their normal office in Wessex House 3.44.

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What happens after I've completed registration?

If you agreed to join the Students' Union last year you won't be asked again and your combined Library and Students' Union card is still valid. Have a look at BathStudent.com for information about the NUS Extra Card.

We do not issue "Proof of student status" letters automatically to returning students. If you require a letter to prove your registered status for a specific purpose, please use the link on the ROL main screen once you've completed registration on-line. As soon as you have completed registration you can request a letter if you require one straightaway. Please ensure your home and semester-time addresses are up to date before requesting the letter, as these addresses will be printed out on the letter. We have introduced the facility for you to print out your own "Proof of student status certificate".

All letters take at least 4 working days to produce and bear in mind that we are particularly busy at the start of semester, so letters may take longer to produce. Letters should be collected from the Student Services Centre in 4 West. We will only post letters if you are based at a Partner College or are studying/working away from campus.

You can amend your address details on-line at any time during the academic year.

Special information for students on placement or studying away from the University in 2012/13

If you are on placement, or studying away from the University at the beginning of the 2012/13 academic year, then you still have to complete registration. Please make sure you use the registration on-line facility to tell us the address where you will be living whilst away. You can update your addresses online throughout the year. If you do not complete registration by Monday 8th October then you will find that your University email account will stop working, and won't be re-activated until you have completed registration.

We do not issue "Proof of student status" letters automatically to returning students. If you require a letter to prove your registered status for a specific purpose, please use the link on the ROL main screen once you've completed registration on-line. As soon as you have completed registration you can request a letter if you require one straightaway. Please ensure your home and semester-time addresses are up to date before requesting the letter, as these addresses will be printed out on the letter. We have introduced the facility for you to print out your own "Proof of student status certificate".

All letters take at least 4 working days to produce and bear in mind that we are particularly busy at the start of semester, so letters may take longer to produce. Letters should be collected from the Student Services Centre in 4 West. We will only post letters if you are based at a Partner College or are studying/working away from campus.

Whilst you are away please make sure you check your university email account regularly. Regulation 1.3 specifically states "Students, including those away from the University on placement, are required to access at regular intervals the email account provided to them by the University, and to ensure that it remains within its permitted capacity and able to receive mail." Alternatively you can make arrangements to forward your Bath email to another account.

If you have problems paying your fees and are unable to come into the University to speak to a member of the student finance team directly, then please contact them either by email stu-fin@bath.ac.uk or telephone 01225 383045.

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Special information for all students who will be in suspense for all or part of the 2012/13 academic year

If you are in suspense at the start of the 2012/13 academic year, we would still like you to register, as this is an opportunity for you to check the details we hold about you, and make amendments as necessary. Your BUCS username and password will be active, to allow you to do this. Once you have completed registration then your University email account will remain active for the rest of the year. If you do not register by Monday 8th October then it will stop working until you have completed registration. As you are in suspense you will not be charged any fees for the period of suspension. You can still complete registration after your university email account stops working. Once you have completed registration your email will work again.

If you will be returning to your studies part-way through the 2012/13 academic year please inform the Registry that you have returned by emailing registration@bath.ac.uk, or coming in person to the Student Services Centre in 4 West.

Special information for all UK/EU undergraduate students who have applied to Student Finance England (SFE) for student support

If you have applied to Student Finance England (SFE) to be assessed for the purposes of student support, then we will be given the information about how much loan you have opted to take out during the summer from mid-August onwards. This is provided to us by SFE. Until SFE has told us how much loan you have decided to take out you will be unable to complete the process of registration.

If you have not applied to SFE to be assessed, or you are an overseas undergraduate student, then we will not be sent information by SFE and you can complete registration on-line and select your preferred method of tuition fee payment.

Remember - part of the declaration you will be making includes the sentence ".and I acknowledge that I am ultimately personally liable for the payment of any tuition fees unpaid by sponsors." This means that in order to complete the process of registration you must provide us with a method of payment, or provide proof of sponsorship; unless you are a non-fee paying student, or your fees are paid directly to your department or school.

If you have been unable to complete ROL by the time semester starts because we have not received the necessary information from SFE, please see Student Finance Office staff to discuss your situation. It would be helpful if you could bring your assessment form with you. Staff will be available in room 1 West 2.5 from Monday 24th September to Friday 28th September. From Monday 1st October onwards, staff will be in their normal location Wessex House room 3.44.

Students with outstanding debts and/or assessments still to complete

Because the process of registration is entirely on-line we need to make sure that if students have outstanding debts and/ or assessment still to complete in order to progress to the next year of study, then we do not allow these students to fully complete the registration process before these issues are resolved.

Returning students will be e-mailed to tell them when the ROL screens are available for use. If you are a student with outstanding debts and/ or assessment still to complete, please see the notes below.

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Students with outstanding debts

Students with outstanding debts cannot use the Fees & Payments section of ROL to pay their tuition fees for 2012/13 until all outstanding debts have been paid, either via ROL or in person. To clear any debts or to check whether any recent payments have been processed, students should contact Peter Briggs at p.briggs@bath.ac.uk, or on +44 (0) 1225 386617 between 9:00 and 16:00 hours, or at Wessex House level 4 room 4.27, Finance Office, University of Bath, Bath, BA2 7AY. Once the debts have been cleared, students will be able to pay their tuition fees online via the Fees & Payments section of ROL.

Students with assessment still to complete

Students who have assessment still to complete can use the Fees & Payments section of ROL, to pay their tuition fees for 2012/13 but won't be automatically updated to show they are fully registered for 2012/13. Once the student has met the conditions for progression, their status will be manually updated by University staff to indicate that they are fully registered for the 2012/13.

Students with outstanding debts AND with assessment still to complete

Students with outstanding debts AND also assessment still to complete, cannot use the Fees & Payments section of ROL to pay their tuition fees for 2012/13 until all outstanding debts have been paid, either via ROL or in person. To clear any debts or to check whether any recent payments have been processed, please contact Peter Briggs at p.briggs@bath.ac.uk, or on +44 (0) 1225 386617 between 9:00 and 16:00 hours, or at Wessex House level 4 room 4.27, Finance Office, University of Bath, Bath, BA2 7AY. Once the debts have been cleared, students will be able to pay their tuition fees online via the Fees & Payments section of ROL. If after clearing their debts the student still has assessments to complete, then once they have completed Registration On-Line their status will not be automatically updated to show they are fully registered for 2012/13. Once the student has met the conditions for progression, their status will be manually updated by University staff to indicate that they are fully registered for the 2012/13 academic year.

My programme is at a partner college - do I do anything differently?

This information is for returning students at the following partner colleges: Bridgewater College, Chichester College, Cirencester College, City of Bath College, Greenwich Community College, Swindon College, Weston College, Weymouth College and Wiltshire College; as well Action on Addiction.

The procedure for Registration On-line is exactly the same as for Bath campus students.

It is expected that most returning students will register on-line before the start of the programme; if you have any problems with registration or the ROL screens, please contact 01225 386513 or email learningpartnerships@bath.ac.uk. If you have forgotten your password then please the Account or Password Problems? link on the ROL login page.

You do not need to complete the Registration On-line process all in one go; however, you MUST complete the process before the start of your programme. If you have applied to Student Finance England (SFE) and have not received confirmation of this by the start of your programme, you must speak to a University representative, by telephoning 01225 386513. If you don't complete the registration process by Monday 8th October then access to your University email account will be temporarily withdrawn until you do complete registration.

If you agreed to join the Students' Union last year you won't be asked again and your combined Library and Students' Union card is still valid. Have a look at BathStudent.com for information about the NUS Extra Card.

We do not issue "Proof of student status" letters automatically to returning students. If you require a letter to prove your registered status for a specific purpose, please use the link on the ROL main screen once you've completed registration on-line. As soon as you have completed registration you can request a letter if you require one straightaway. Please ensure your home and semester-time addresses are up to date before requesting the letter, as these addresses will be printed out on the letter. We have introduced the facility for you to print out your own "Proof of student status certificate".

All letters take at least 4 working days to produce and bear in mind that we are particularly busy at the start of semester, so letters may take longer to produce. Letters will be posted to you since you are not studying at the University of Bath campus.

You can amend your address details on-line at any time during the academic year.

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