Student support
If you are struggling and need some advice and support or just somebody to talk to, help is available.
Free support service line: Be Well - Talk Now
Please call our free, confidential service for students, open for advice and support 24 hours a day, 7 days a week, 365 days a year:
From within the UK
Call 0808 196 8046
From outside the UK
Call +44 3 307771499
Students can contact a trained adviser by phone, video call or live chat from anywhere in the world.
More information about the Be Well - Talk Now service
Wellbeing service
The University Wellbeing Service also provides Wellbeing Support within working hours every day of the year.
Phone
Emergency support
If you need urgent or emergency support please call the emergency services on 999 or University Security on 01225 383 999 if you’re on campus.
Samaritans
External sources of support are also available, including The Samaritans, who can be contacted on 116 123.
Staff support
The Education Support Partnership
The Education Support Partnership is an independent counselling service. It is a charity that supports staff in higher education. They provide a 24/7 telephone and email helpline. You can contact them directly by:
Phone
Employee assistance programme
The University also provides a free and confidential counselling service Employee Assistance Programme (EAP) for staff.
Staff can self-refer by ringing 01225 825960 or 01225 824484.
Samaritans
External sources of support are also available, including The Samaritans, who can be contacted on 116 123.
Concerns about a student
If you are concerned about a student, please call Security who are available 24/7 on 01225 385349, or 01225 38 4321 (extension 4321) to speak to Student Services.