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Be Well – Talk Now

Be Well - Talk Now gives you access to support from an adviser by phone or live chat 24 hours a day to talk you through any problems you may have.

Get in touch

You can get support via phone, video call or live chat.


What is it?

It is a confidential service to give you immediate advice and support 24 hours a day, 7 days a week, 365 days a year.


Be Well - Talk Now is offered by Student Services to provide free additional support alongside our on-campus services.

You will be able to speak to an adviser who will guide you through any issues you may currently be facing. This may include feeling stressed, anxious, money worries, homesickness, cultural difficulties, worried about a friend, relationship difficulties or anything else you feel is impacting on your mental health and wellbeing.

Talk Now is available no matter where you are in the world by phone, video call or live chat.

For students currently in the UK, follow up support is available for more complex issues, including counselling in multiple languages. This service offers access to counsellors from a diverse range of backgrounds.

This service is available to all students but is particularly useful for those that find it difficult to access our normal services including:

  • students off campus
  • students requiring support out of hours
  • students on placement anywhere in the world
  • students who would like counselling in their first language including: Mandarin, Italian, German, Lithuanian, Polish and Russian
  • postgraduate research students
  • students studying at a doctoral training partner
  • distance learners

You will need to provide some basic information and agree to the confidentiality agreement.

Be Well – Talk Now is delivered by an external partner Spectrum Life on behalf of Student Services who oversee and monitor the quality of the service provided.

Be Well, Talk Now is available in addition to the Wellbeing Service who continue to provide appointments every day of the year. Alternatively, you can contact the SU Advice and Support Centre.