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Student support staff training

Find out what student support staff training is available and how to access it.

We offer a number of different training courses for staff who support students at the University.

Find out what courses are available and how you can book on to them.

Pastoral support training for probationary academic staff

Probationary academic staff are expected to complete a number of core sessions as part of the Pathways to HEA Fellowship (PHEAF) scheme.

Student Support and Safeguarding (015) is a core session which aims to equip staff with the knowledge and tools to better support our students. Topics include: student wellbeing, responding to student disclosures, professional boundaries, referrals and signposting.

Upcoming dates for the academic year 2022-23

  • 26th October 2022, 1:30pm - 4:00pm (online)
  • 18th January 2023, 1.30pm - 4.00pm (in-person)
  • 26th April 2023, 1.30pm - 4.00pm (in-person)

How to book on to a course

Staff can book onto a course by visiting the CLT Hub and booking the relevant session.

Pastoral support training for experienced academic staff

We offer two courses for experienced academic staff who support students:

  • Pastoral support training for personal tutors
  • Pastoral support training for doctoral supervisors

Both training sessions aim to equip staff with the knowledge and tools to better support our students. Topics include: student wellbeing, responding to student disclosures, professional boundaries, referrals and signposting.

Whilst many staff may have dual roles, colleagues are encouraged to choose one session which they feel would be most useful.

Upcoming dates

For personal tutors

  • 14 December 2022, 9.15am – 11.45am (in person)
  • 9 January 2023, 9.15am – 11.45am (online)
  • 1 February 2023, 1.15pm – 3.45pm (in person)
  • 8 February 2023, 9.15am – 11.45am (in person)
  • 13 February 2023, 9.15am – 11.45am (online)
  • 22 February 2023, 9.15am – 11.45am (in person)

For doctoral supervisors:

  • 8 December 2022, 9.15am – 11.45am (online)
  • 16 January 2023, 9.15am – 11.45am (online)
  • 8 February 2023, 1.15pm – 3.45pm (in person)
  • 22 February 2023, 1.15pm – 3.45pm (in person)

How to book on to a course

Staff can book onto a course using iTrent (ESS). Click on the 'Learning' tab and then use the calendar to find the course 'Pastoral support training for personal tutors' or 'Pastoral support training for doctoral supervisors' to book your session.

Pastoral support training for staff in professional and technical services

This course is aimed at staff who work within professional and/or technical services who are student facing and may provide pastoral support from time to time. The training aims to equip staff with the knowledge and tools to better support our students. Topics include: student wellbeing, responding to student disclosures, professional boundaries, referrals and signposting.

  • 19 January 2023, 10am – 12.30pm (in person)
  • 1 March 2023, 1pm – 3.30pm (in person)

How to book on to a course

Staff can book onto a course using iTrent (ESS). Click on the 'Learning' tab and then use the calendar to find the course 'Pastoral support training for professional services and technical services' to book your session.

Safeguarding Training

Our 'Safeguarding in HE' module provides an overview of safeguarding for under 18s and adults who may be at risk of harm. This training is recommended for all staff, and mandatory for the following staff: Department designated safeguarding leads, Department deputy designated safeguarding leads, Staff who regularly interact with under 18s in the course of their work, Staff who will regularly interact with adults at risk in the course of their work.

How to access the course

The training module, entitled 'Safeguarding in HE', can be accessed by visiting the Mandatory training for staff webpages, and then logging in with your usual username and password.