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Student Support Staff Training

Find out what student support staff training is available and how to access it.

We offer a number of different training courses for staff who support students at the University. Find out what courses are available and how you can book on to them.

Pastoral Support and Safeguarding Training for Academic Staff

Pastoral Support and Safeguarding Training for Academic Advisors and Doctoral Supervisors is for Academic staff and aims to equip staff with the Knowledge and tools to better support our students. Topics include:

  • student wellbeing
  • responding to student disclosures
  • safeguarding
  • professional boundaries
  • referrals and signposting.

Pastoral Support and Safeguarding training is now mandatory for Academic Advisors and Doctoral Supervisors. If you missed the July 2024 deadline, or are a new member of staff, please complete a session before the winter break.

Upcoming training dates

For Academic Advisors and Doctoral Supervisors

  • Monday 14 October, 9:15 – 11:45am (online)
  • Tuesday 22 October, 9.30 – 11:55am (online)
  • Monday 28 October, 9:15 – 11:45am (online)
  • Tuesday 29th October, 9:15 – 11:45am (in person)
  • Tuesday 5 November 9:30 – 11:55am (online)
  • Thursday 14 November 9:30 – 11:55am (online)
  • Wednesday 20 November 9.30 – 11:55am (online)
  • Tuesday 26 November 9.30 -11:55am (online)

How to book onto a course

Staff can book onto a course using iTrent (ESS). Click on the 'Learning' tab and then use the calendar to find the course 'Pastoral support training for Personal Tutors and Doctoral Supervisors' to book your session.

Pastoral Support and Safeguarding Training for staff in Professional and Technical Services

This course is aimed at staff who work within professional and/or technical services who are student facing and may provide pastoral support from time to time. The training is recommended for all student facing staff members and aims to equip staff with the knowledge and tools to better support our students. Topics include:

  • student wellbeing
  • responding to student disclosures
  • safeguarding
  • professional boundaries
  • referrals and signposting.

For Professional services and Technical Staff

  • Wednesday October 9, 9.30am – 12:15pm (in person).

How to book on to a course

Staff can book onto a course using iTrent (ESS). Click on the 'Learning' tab and then use the calendar to find the course 'Pastoral support training for professional services and technical services' to book your session.

Safeguarding Training

This statutory safeguarding training module, separate to Pastoral Support & Safeguarding Training session, provides provides an overview of safeguarding for under 18s and adults who may be at risk of harm. This training is mandatory for ALL staff. Staff should complete this training within their first 3 months. This training should be refreshed every 3 years.

How to access the course

The training module, entitled 'Safeguarding in HE', can be accessed by visiting the Mandatory training for staff webpages, and then logging in with your usual username and password.

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