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Student Support Staff Training

Find out what student support staff training is available and how to access it.

We offer a number of different training courses for staff who support students at the University. Find out what courses are available and how you can book on to them.

Pastoral Support and Safeguarding Training for experienced Academic Staff

Pastoral Support and Safeguarding Training for Personal Tutors and Doctoral Supervisors is for experienced Academic staff and aims to equip staff with the Knowledge and tools to better support our students. Topics include:

  • student wellbeing
  • responding to student disclosures
  • safeguarding
  • professional boundaries
  • referrals and signposting.

Pastoral Support and Safeguarding training is now mandatory for Personal Tutors and Doctoral Supervisors, with colleagues needing to complete a session by July 2024. Below are the current bookable dates, with further dates added regularly.

Upcoming training dates

For Personal Tutors and Doctoral Supervisors

  • Wednesday 1 November, 1:15 - 3:45pm (in person)
  • Wednesday 8 November, 9:15 - 11:45am (in person)
  • Thursday 9 November, 1:15 - 3:45pm (online)
  • Wednesday 15 November, 1:15 - 3:45pm (in person)
  • Thursday 23 November, 9:15 - 11:45am (online)
  • Wednesday 29 November, 1:15 - 3:45pm (in person)
  • Wednesday 6 December, 9:15 - 11:45am (in person)
  • Thursday 7 December, 9:15 - 11:45am (online)
  • Wednesday 10 January, 9:15 – 11:45am (in person)
  • Thursday 11 January, 9:15 – 11:45am (online)
  • Monday 15 January, 9:15 – 11:45am (online)
  • Thursday 25 January, 9:15 – 11:45am (online)
  • Monday 29 January, 9:15 – 11:45am (online)
  • Wednesday 7 February, 1:15 – 3:45pm (in person)
  • Wednesday 14 February, 9:15 – 11:45am (in person)
  • Monday 19 February, 9:15 – 11:45am (online)
  • Thursday 29 February, 9:15 – 11:45am (online)

For Professional services and Technical Staff

  • Wednesday 21 February, 12:45 - 3:15pm (in person)

How to book onto a course

Staff can book onto a course using iTrent (ESS). Click on the 'Learning' tab and then use the calendar to find the course 'Pastoral support training for Personal Tutors and Doctoral Supervisors' to book your session.

Pastoral Support and Safeguarding Training for Probationary Academic Staff

Probationary academic staff are expected to complete a number of core sessions as part of the Pathways to HEA Fellowship (PHEAF) scheme.

Student Support and Safeguarding (015) is a core session which aims to equip staff with the knowledge and tools to better support our students. Topics include: student wellbeing, responding to student disclosures, professional boundaries, referrals and signposting.

Probationary staff can book onto a CORE 015 session by contacting workforce development.

How to book on to a course

Staff can book onto a course by visiting the CLT Hub and booking the relevant session.

Pastoral Support and Safeguarding Training for staff in Professional and Technical Services

This course is aimed at staff who work within professional and/or technical services who are student facing and may provide pastoral support from time to time. The training is recommended for all student facing staff members and aims to equip staff with the knowledge and tools to better support our students. Topics include:

  • student wellbeing
  • responding to student disclosures
  • safeguarding
  • professional boundaries
  • referrals and signposting.

How to book on to a course

Staff can book onto a course using iTrent (ESS). Click on the 'Learning' tab and then use the calendar to find the course 'Pastoral support training for professional services and technical services' to book your session.

Safeguarding Training

Our 'Safeguarding in HE' module provides an overview of safeguarding for under 18s and adults who may be at risk of harm. This training is recommended for all staff, and mandatory for the following staff: Department designated safeguarding leads, Department deputy designated safeguarding leads, Staff who regularly interact with under 18s in the course of their work, Staff who will regularly interact with adults at risk in the course of their work.

How to access the course

The training module, entitled 'Safeguarding in HE', can be accessed by visiting the Mandatory training for staff webpages, and then logging in with your usual username and password.