When you need to isolate
If you have COVID-19 symptoms
If you develop symptoms, you must take a PCR test.
If you are unable to get to the local testing site, contact the Security team, who can help transport you.
Alternatively, we can arrange a postal test for you.
It is important that you isolate immediately, until you receive a negative test result.
Make sure you tell us, so we can look after you and our community.
If you test positive
You should stay in your accommodation and self-isolate immediately. This still applies even if you have received one or more doses of COVID-19 vaccine.
If your positive result is from an LFT test, you must arrange a PCR test immediately.
If someone in your household receives a positive test result
You must isolate immediately.
We will contact you about your isolation, any testing requirements and how we'll support you.
If you are vaccinated outside of the UK
This includes the EU and the US. You are legally required to self-isolate if you are notified as having contact with a person who has tested positive for COVID-19.
When you do not need to isolate
If you live with some that has received a positive test result, you do not need to isolate if you do not have symptoms and you are:
fully vaccinated in the UK – this means 14 days have passed since your final dose of a COVID-19 vaccine given by the NHS
under the age of 18 years and six months old
taking part or have taken part in a COVID-19 vaccine trial
not able to get vaccinated for medical reasons
Even if you do not have symptoms, you should still complete a PCR test.
Even if you do not have to isolate, we recommend that you take regular lateral flow tests.
How long to isolate for
Your isolation period starts from the date you report your symptoms to us. And lasts for 10 days.
It does not start from the date you started experiencing them, unless you can provide evidence. This is because we are unable to verify when you started experiencing any symptoms.
If you develop symptoms during the household self-isolation period
Depending on your test result, you will be required to self-isolate for at least 10 days from when symptoms started.
This might mean that you end up self-isolating for up to 24 days. We will support you throughout this period.
If another member of my household develops symptoms after you have ended self-isolation
If anyone in your household develops COVID-19 symptoms after the isolation period has ended, they should arrange to have a test and everyone in the household should follow the steps in this guidance again and start isolating, even if they have had a positive COVID-19 test in the past.
If you develop COVID-19 symptoms and had a positive test more than 14 days ago, you should arrange to have a new COVID-19 test. Self-isolate until you receive the test results.
If you had a positive COVID-19 test in the last 14 days, you do not need to have another test. You will still need to self-isolate for another 10 days after your symptoms start.
If you are contacted by NHS Test and Trace
You must isolate for 10 days from the date you are given. The NHS app indicates when this period ends. We may need a screen shot of this notification for our records.
You should reduce the contact you have with your household members as much as possible.
The rest of your household does not need to isolate unless you or they start to experience symptoms.
You may be exempt from isolating if you meet the criteria described above and receive a negative PCR test.
If you are unable to get to a testing site, we can support you by providing a postal PCR test. You must isolate until you receive a negative test result.