Project started on 1 Aug 2017
Project started on 1 Aug 2017
The design and development of a modern digital publishing platform is critical to the University's ability to attract and retain the best and brightest students, engage future business and research partners, communicate our research power, and help staff and students to complete tasks online, reducing business costs.
The University Publishing platform called Typecase (originally called the Content Publisher) has been designed to meet these goals. Typecase is built around three key principles:
These principles help to guide the design and development of the publishing platform. This helps us to make sure that authors can focus their efforts on content creation. The information they create can be reused on bath.ac.uk and it is held on the platform so that it can be reused whatever the technological developments are.
Typecase is a decoupled content management system (CMS). A decoupled CMS separates the content management application and content delivery application so that it can make content easily accessible for display on any device or platform.
There are two versions of the platform. Typecase for Content is used by the University to create, and manage and update content on bath.ac.uk. Typecase for Courses is used to publish course information to www.bath.ac.uk/courses/.
Typecase can deliver the same content across online and offline channels, this is called multichannel. Typecase is also omnichannel ready. This means in the future the University will be able to deliver different content across channels to create a contextually appropriate and seamless experience.
Typecase is based around a microservices architecture. This means is that instead of being a single application, it is system made up of four different applications that work together:
Adopting a microservices architecture means that Typecase is easy for developers to understand, develop, test, and it is more resilient. This means the applications are less complex making it easier to maintain and develop.
The University's in-house Digital team has designed, built and developed Typecase. These are the benefits:
The plan to develop Typecase is based on four initiatives. These initiatives help to prioritise features and focus our effort on delivery. The four initiatives in order of priority are:
New business requirements and user feedback are weighted based on the following criteria:
New features or bug fixes are then prioritised, grouped by type and added to a backlog of work. This process happens weekly.
The Digital team are currently developing the core features of the platform. The goal is to help authors to create content and user journeys using a simple and intuitive user interface. Authors should be able to do this with no knowledge of coding.
Using feedback from our online form and performance data gathered during the alpha and beta phases of the project, we are iterating on the original Publisher templates.
The aim is to encourage authors to take responsibility for content by making sure it is timely and relevant. To do this, the team will develop tools that allow authors and subject experts to work together to create, organise and publish content.
In this phase we will look at how to improve the quality of our content so that it’s easier to interact with and understand, helping visitors complete tasks on the website. We'll develop tools as necessary to help authors to understand how well their content is performing so that they can make improvements to it.
We'll tackle duplication of effort and improve integration between University systems to create a seamless user experience across platforms. To do this, the team will develop tools that help authors to create, organise and publish digital content on bath.ac.uk and share information on other digital platforms.