Teams Calling (formerly known as Teams Telephony) was introduced in March 2020 and over 1,200 staff members are now using it across the University.
Teams Calling moves telephone services away from a fixed handset to the Microsoft Teams application. It offers greater flexibility as it's available wherever and whenever you are signed into Teams, whether on a PC, laptop, or mobile device.
Many of us are already familiar with Teams, using it for internal calls and collaboration with colleagues. With Teams Calling you can also use it to call people outside of Teams, for example on a landline or mobile number. Incoming calls will also move to Teams Calling (your direct dial number will not change).