Get IT help and advice Send and track requests for IT help and support, or tell us about an IT service issue.
Connecting to Wi-Fi How to connect your computer, phone, tablet or console to the University's Wi-Fi, whether you are a student, member of staff or visitor.
Preparing yourself to work from home The steps you need to take to make sure you are set up to work from home.
Setting up your IT as a student Find out what IT services are available to you and how to access them on and off-campus.
Change or reset your University password If you have forgotten your password you can reset it. You can also change your password and should do so regularly if you handle sensitive data.
Beware of phishing and fraud Don’t get caught out by phishing attempts. The University or the Students Loans Company will never ask for your login and password.
IT Security Best Practice Learn how to protect your personal data with our cybersecurity best practices.
Information security Security of Information is crucial to the University. Staff can access the information security module and the information classification framework.
Identifying phishing scams and fake emails We will never ask for your login details or personal information by email. If you get an email like this, it could be an attempt at fraud known as 'phishing'.
Advancing Research Computing We are a centre of excellence supporting the use of Research Computing for all departments and faculties across the University.
IT Training We provide taught courses and online resources to help you use a variety of software and get recognised IT qualifications.
Audio Visual We are responsible for supporting IT in the teaching spaces including all AV equipment and technical services to support teaching and learning.
Assistive Technology We can help you use and get specialist IT equipment and software to help increase your productivity and improve your access to technology.
Your University file storage options Find out what types of file storage are available to students and staff so you can use the right file storage service for you.
Microsoft 365 A suite of productivity, communication and collaboration apps and tools, including Teams, OneDrive SharePoint and Yammer.
