Get IT help and advice
Send and track requests for IT help and support, or tell us about an IT service issue.
Find help for your IT needs through our Self-Help guides, the Self-Service portal, or by contacting our staff.
Send and track requests for IT help and support, or tell us about an IT service issue.
Discover Teams Telephony and sign up.
How to connect your computer, phone, tablet or console to the University's Wi-Fi, whether you are a student, member of staff or visitor.
The steps you need to take to make sure you are set up to work from home.
Find out what IT services are available to you and how to access them on and off-campus.
If you have forgotten your password you can reset it. You can also change your password and should do so regularly if you handle sensitive data.
Find out everything you need to know about keeping your accounts and data safe
Don’t get caught out by phishing attempts. The University or the Students Loans Company will never ask for your login and password.
Learn how to protect your personal data with our cybersecurity best practices.
Security of Information is crucial to the University. Staff can access the information security module and the information classification framework.
We will never ask for your login details or personal information by email. If you get an email like this, it could be an attempt at fraud known as 'phishing'.
Get the most out of your computing experience.
We are a centre of excellence supporting the use of Research Computing for all departments and faculties across the University.
We provide taught courses and online resources to help you use a variety of software and get recognised IT qualifications.
We can help you get IT equipment, computers and mobile devices.
We are responsible for supporting IT in the teaching spaces including all AV equipment and technical services to support teaching and learning.
We can help you use and get specialist IT equipment and software to help increase your productivity and improve your access to technology.
Find out what types of file storage are available to students and staff so you can use the right file storage service for you.
Find out all you need to know about Microsoft 365.
A suite of productivity, communication and collaboration apps and tools, including Teams, OneDrive SharePoint and Yammer.
Our Team is here to help staff and students of the University make effective use of computing for learning, teaching & research.
We aim to provide an IT environment that matches the University's international, teaching and research reputation.
If you need help or support then please use our help form.