Get IT help and advice
Send and track requests for IT help and support, or tell us about an IT service issue.
Find help for your IT needs through our Self-Help guides, the Self-Service portal, or by contacting our staff.
Send and track requests for IT help and support, or tell us about an IT service issue.
How to connect your device to the University Wi-Fi, whether you are a student, member of staff or visitor.
The steps you need to take to ensure you are set up for learning.
The steps you need to take to make sure you are set up for hybrid working
Keep your account and data safe by changing your password regularly. If you have forgotten your password, you can find out how to reset it.
Find out everything you need to know about keeping your accounts and data safe
Information Security Management System (ISMS) implemented in line with regulatory requirements and to protect our data, funding and University reputation.
Don’t get caught out by phishing attempts. The University or the Students Loans Company will never ask for your login and password.
Learn how to protect your personal data with our cybersecurity best practices.
We will never ask for your login details or personal information by email. If you get an email like this, it could be an attempt at fraud known as 'phishing'.
Get the most out of your computing experience.
We support computationally and data intensive research and provide software development expertise to help you achieve your research goals.
We can help you get IT equipment, computers and mobile devices.
We are responsible for supporting IT in the teaching spaces including all AV equipment and technical services to support teaching and learning.
We can help you use and get specialist IT equipment and software to help increase your productivity and improve your access to technology.
Find out what types of file storage are available to students and staff so you can use the right file storage service for you.
Find out all you need to know about Microsoft 365.
A suite of productivity, communication and collaboration apps and tools, including Teams, OneDrive and Yammer.
Our team is here to help staff and students of the University make effective use of computing for learning, teaching and research.
We aim to provide an IT environment that matches the University's international, teaching and research reputation.
If you need help or support then please use our help form.