Digital technologies are advancing at an increased pace and bring opportunities to enrich teaching and research environments.

To deliver Bath’s ambitious Digital Strategy, the University Executive Board (UEB) has asked that DDaT deliver IT and AV services more effectively and focus more staff resources on delivering vital digital and technology projects for the University.

These changes are part of the DDaT Evolution Project.

DDaT is currently reviewing all its digital, data and technology services across campus.

We are mindful that our services support vital activities throughout the University and will work with impacted teams, staff and students to ensure we minimise adverse impacts of DDaT service changes.

From 8 April 2024 and over the coming months, we will gradually change some DDaT services.

April 2024 Service Changes

• IT and AV support across campus
• Event and Conference support
  

DDaT's support commitment

As we rebalance our services, we remain committed to providing you with the essential digital, data and technology services that underpin University operations and the best possible support experience within our adjusted staffing levels.

Alongside rebalancing DDaT services, we are:

• Strengthening self-serve support, giving you quicker access to IT and AV services
• Streamlining user support to provide you with a consistent experience
  
• Increasing process automation
  

Service Change Updates

As soon as we can, we will let you know what other DDaT services are changing and how. Please visit the page regularly for updates.

We will also announce significant service changes in University-wide newsletters and via email to impacted staff and students.