Getting IT or AV support and advice
You can get help with your IT & AV issues online, by phone or in person.
Audio Visual
The Learning and Events Technology team (LET) designs and supports specialised equipment and provides IT and AV assistance for core University events.
AV Support
Lecture Capture, AV Support and Charges
Report an IT or AV issue in a teaching room
Report any issues with IT or AV equipment in teaching rooms
Report an fault with a building (including clocks)
Find out how to contact Campus Infrastructure to report a building fault
Lecture recording using Panopto
Panopto can be used in GTA (General Teaching Area) rooms to capture lectures and other classroom activities.
Request a flip chart from Cleaning & Portering Services
Flipcharts are available from Cleaning and Portering Services, which you can request via the Self-Service Portal.
Request for non-routine whiteboard cleaning
For whiteboards that are unusable due to permanent markers or other exceptional issues, use this link to request cleaning services.
Contact us
Find help for your AV-related needs from our campus-wide IT & AV support team.
About us
AV support and services are provided by three teams. IT & AV Support Desk: 1st point of contact for University staff & students, handling all queries & requests. Standard Support: IT & AV support for University spaces, including DDaT-managed devices & equipment. Learning & Events Technology: specialised third-line support for AV equipment, supports major University events & conferences, planning, design & replacement of equipment and basic Panopto support.