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Managing hybrid teams

A practical, interactive workshop exploring how to manage teams which operate working a mix of on and off campus.

Course overview

2020/21 Semester 1 courses: These workshops will run in November and January.

Recent changes have required us all to adapt at fast pace to a hybrid flexible working model. This interactive workshop provides managers with the background and practical tools needed to operate effectively in this environment.

You will be led through a dynamic learning experience that addresses the key areas of clarity, communication, and connection in a digital, multi-locational world, with a key focus on building trust from afar, delivering outcomes and the creation of a blended team operating cadence.

Drawing on case studies and the latest social psychology and workplace research, the training is designed to offer managers and leaders practical input and ideas on how to develop team cohesion, build relationships, support inclusion, create connectivity and produce real results in a virtual world.

During the session you will explore:

  • how to create belonging, psychological safety and recognition
  • goal setting and managing by outcomes
  • how to maintain influence without presence and build trust

Course structure

This course has 2 x 120 minute session. There is required pre-work in advance and work with colleagues after the sessions. You must be able to commit to all elements.

Who should attend

Anyone with responsibility for managing remote teams and/or individuals

Presenters: Beth Hood, Doron Davidson and Viv Bowra, Verosa Ltd


Review and complete pre-work for this course.

This online course uses blended learning to make the most of your time, focusing the live sessions on interaction, knowledge sharing and practice, and ensuring you have plenty of opportunities to embed learning on the job. Please note that you will need to complete all accompanying work and come to the session prepared and ready to engage with your colleagues.

The pre-work for this course will be available on Moodle approximately 2 weeks before the course date and will take approximately 45 minutes to complete.

Please log-in and self-enrol on Moodle, search for the course section named 'Supporting work for Management Curriculum courses (Workforce Development)'. Please scroll down the list of courses to find the title of the course. Click on the 'course name' to access all course materials you will need in advance of attending this course.

To view the full details in Moodle and any downloadable documents click on the main topic title (otherwise you may see an extract and documents may appear hidden).

Intended learning outcomes

Check whether this course meets your development needs.

By the end of the course you will be able to:

  • Describe the impact of virtual leadership on communication and on building and maintaining workplace relationships
  • Describe the opportunities and some of the challenges of multi-locational teams
  • Use strategies, tools and techniques to support your teams, building cohesion, connection and trust
  • Design outcomes based on shared objectives that will unite and motivate your teams
  • Use different communication platforms and methods and increase your awareness of how best to communicate in a range of situations
  • Create opportunities, not only to adapt to, but thrive in a remote working environment
  • Create an action plan to apply the tools and models covered to your own, individual situations

Key management behaviours

Review how this course will help you to develop skills and knowledge.

  • Builds a strong, cohesive and balanced team
  • Delegates effectively with clear objectives and empowers decision making

Please note that attending the webinar does not provide evidence of achieving these behaviours; you will need to demonstrate them by applying your skills and knowledge.

Related online learning and resources

Access online tools and support on-demand.

Book or cancel your place using ESS

Find out how to book or cancel your place, plus read guidance on required timescales and discussions with your managers.

Discussing your learning and development with your line manager

We assume that if you need permission or agreement to attend this course you will have arranged this before booking, and have also jointly discussed the following with your line manager to ensure that the training is suitable and your learning can be transferred back to the workplace:

  • how this training will help to deliver your individual/team goals
  • the expected outcomes (i.e. what is expected to change/improve as a result)
  • any support required post-course to enable you to transfer your learning back to the workplace

Your manager will receive an automated notification when you book or cancel a place on a course using ESS.

Book a place

You must book your place using Employee Self-Service (ESS). Places will be available to book on self-service up to 24 hours before the course, to allow for participants to complete the required pre-work. Download instructions on how to book your place using ESS.

This session will be delivered online. You will receive the 'zoom link' to the session within an automated email reminder, provided 1 week before the course date. If you have not used zoom previously, you are required to register. Information can be found here.

Please ensure you are set up ready for the virtual session '5 minutes before the course start time' and that you have switched your camera 'on' before joining the interactive session.

Please note that we do not hold a waiting list for this course.

Cancel your place

You can cancel your place using Employee Self-Service (ESS). Download instructions on how to cancel your place using ESS.

Please cancel your place as early as possible, and at least 3 days in advance, to allow others to book instead.

Course dates

November course

  • Wednesday 17 November 2021, 9:30am to 11:30am
  • Wednesday 1 December 2021, 9:30am to 11:30am

January Course

  • Monday 10 January 2022, 2pm to 4pm
  • Monday 24 January 2022, 2pm to 4pm

When you book your place on session 1, you will be automatically booked to attend the final session of the virtual workshop.

Booking details

Register for this event


If you have any questions, please contact us.