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Managing hybrid teams

A practical, interactive workshop exploring how to manage teams which operate working a mix of on and off campus.

Course overview

2023/2024 course: This half day (in-person workshop) will scheduled from October 2023.

Recent changes have required us all to adapt at fast pace to a hybrid flexible working model. This interactive workshop provides managers with the background and practical tools needed to operate effectively in this environment.

You will be led through a dynamic learning experience that addresses the key areas of clarity, communication, and connection in a digital, multi-locational world, with a key focus on building trust from afar, delivering outcomes and the creation of a blended team operating cadence.

Drawing on case studies and the latest social psychology and workplace research, the training is designed to offer managers and leaders practical input and ideas on how to develop team cohesion, build relationships, support inclusion, create connectivity and produce real results in a virtual world.

During the session you will explore:

  • how to create belonging, psychological safety and recognition
  • goal setting and managing by outcomes
  • how to maintain influence without presence and build trust

Course structure

  • This course will be delivered on campus, an in-person event, 1 x 3.5 hour session, including a short break.
  • There is a requirement to complete pre-work in advance of attending the in-person session.
  • You must be able to commit to all elements.

Who should attend

Anyone with responsibility for managing remote teams and/or individuals

Presenter: Katharine Pons, Verosa Ltd


Review and complete pre-work for this course.

This course uses blended learning to make the most of your time, focusing the session on interaction, knowledge sharing and practice, and ensuring you have plenty of opportunities to embed learning on the job. Please note that you will need to complete all accompanying work and come to the session prepared and ready to engage with your colleagues.

The pre-work for this course will take approximately 45 minutes to complete.

Click on the weblink to access the course materials including pre work.

Intended learning outcomes

Check whether this course meets your development needs.

By the end of the course you will be able to:

  • Describe the impact of virtual leadership on communication and on building and maintaining workplace relationships
  • Describe the opportunities and some of the challenges of multi-locational teams
  • Use strategies, tools and techniques to support your teams, building cohesion, connection and trust
  • Design outcomes based on shared objectives that will unite and motivate your teams
  • Use different communication platforms and methods and increase your awareness of how best to communicate in a range of situations
  • Create opportunities, not only to adapt to, but thrive in a remote working environment
  • Create an action plan to apply the tools and models covered to your own, individual situations

Key management behaviours

Review how this course will help you to develop skills and knowledge.

  • Builds a strong, cohesive and balanced team
  • Delegates effectively with clear objectives and empowers decision making

Please note that attending the course does not provide evidence of achieving these behaviours; you will need to demonstrate them by applying your skills and knowledge.

Related online learning and resources

Access online tools and support on-demand.

Book or cancel your place using ESS

Find out how to book or cancel your place, plus read guidance on required timescales and discussions with your managers.

Discussing your learning and development with your line manager

We assume that if you need permission or agreement to attend this course you will have arranged this before booking, and have also jointly discussed the following with your line manager to ensure that the training is suitable and your learning can be transferred back to the workplace:

  • how this training will help to deliver your individual/team goals
  • the expected outcomes (i.e. what is expected to change/improve as a result)
  • any support required post-course to enable you to transfer your learning back to the workplace

Your manager will receive an automated notification when you book or cancel a place on a course using ESS.

Book a place

You must book your place using Employee Self-Service (ESS). Places will be available to book on self-service up to 24 hours before the course, to allow for participants to complete the required pre-work. Download instructions on how to book your place using ESS.

Please note that we do not hold a waiting list for this course.

Cancel your place

You can cancel your place using Employee Self-Service (ESS). Download instructions on how to cancel your place using ESS.

Please cancel your place as early as possible, and at least 3 days in advance, to allow others to book instead.

Course dates

  • tbc

Booking details

Register for this event


If you have any questions, please contact us.