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Managing people: an introduction for new managers

A course for line managers who are new to the role or the University, on the responsibilities and policies involved in managing people.

Course overview

2023/24 Semester 1&2 courses: this half day (in-person workshop) will run in November, January, March and July.

This course provides an introduction to the key responsibilities of the employee lifecycle (recruitment, appointment, probation, SDPR and performance review). It also covers the core communication skills required in your role as a manager. In addition, it gives you an opportunity to meet other line managers, share experience and discuss your practice in a safe and supportive space.

The People Management Handbook sets out the University's expectations of managers and provides tools and signposting to further resources to help support you in your role.

Please note, this course includes some content which is covered in more detail in the Confident Conversations course.

Course structure

  • This course will be delivered on campus as an in-person event over a three hour session (including a short break)
  • You will need to complete pre-work in advance and work with colleagues after the session
  • You must be able to commit to all elements

Who should attend

Anyone with responsibility for managing teams and/or individuals, but specifically new line managers (either new to the role or new to the University).


Kate Elliott, Workforce Development, Joe Bennett HR Business Partner and Heather Girling Safety, Health & Employee Wellbeing


Review and complete the pre-work for this course.

This course uses blended learning to make the most of your time. The session focuses on interaction, knowledge sharing and practice, and ensuring you have plenty of opportunities to embed learning on the job.

Please note, you will need to complete all accompanying work and come to the session prepared and ready to engage with your colleagues.

The pre-work for this course will take approximately 30 minutes to complete.

Access the course materials including pre work.

Intended learning outcomes

Check whether this course meets your development needs.

By the end of the course you will be able to:

  • describe your key accountabilities as a manager
  • find the relevant policies, procedures and guidance to enable you to support staff throughout the employee lifecycle
  • understand more about using different communication styles
  • plan your own professional development as a manager

Key management behaviours

Review how this course will help you to develop skills and knowledge.

This course will help you to:

  • build a strong, cohesive and balanced team
  • embrace equality, diversity and inclusivity
  • prioritise wellbeing and a positive working environment

Related online learning and resources

Access online tools and support on-demand.

Book or cancel your place using ESS

Find out how to book or cancel your place, plus read guidance on required timescales and discussions with your managers.

Discussing your learning and development with your line manager

We assume that if you need permission or agreement to attend this course you will have arranged this before booking. To ensure the training is suitable and your learning can be transferred back to the workplace, you should also have discussed the following with your line manager:

  • how this training will help to deliver your individual or team goals
  • the expected outcomes (what is expected to change or improve as a result)
  • any support required post-course to enable you to transfer your learning back to the workplace

Your manager will receive an automated notification when you book or cancel a place on a course using ESS.

Book your place

You must book your place using Employee Self-Service (ESS). Places will be available to book on self-service up to 24 hours before the course, to allow for participants to complete the required pre-work. Download instructions on how to book your place using ESS.

The session will be delivered in-person.

Please note that we do not hold a waiting list for this course.

Cancel your place

You can cancel your place using Employee Self-Service (ESS). Download instructions on how to cancel your place using ESS.

Please cancel your place as early as possible (and at least three days in advance) to allow others to book instead.

Course date

  • Tuesday 9 July 2024, 9:30am to 12:30pm

Booking details

Register for this event


If you have any questions, please contact us.