Which payment methods can be used?

Acceptable payment methods: Banker’s Draft (drawn on a UK bank), Bank Transfer, BACS, Credit/Debit Card

Some events and services can also be paid for via the University’s Online Store.

Contact the Income Office, ext: 6576, for information regarding the options available for receiving payment by card.

What are the University’s bank account details?

Barclays Bank PLC
4 - 5 Southgate Street
Bath
BA1 1AQ

Account Name: University of Bath
Account Number: 00981303
Sort Code: 20-47-06
SWIFT: BARC GB 22
IBAN: GB08 BARC 2047 0600 9813 03

What is the University’s VAT number?

The University’s VAT number: GB 639 5421 22

To whom should cheques be made payable?

Cheques are payable to: University of Bath

What do I do if I receive cash in my department?

Cash should be brought in person to the Income Office, Wessex House 3.38, and should never be sent by internal mail. See procedure PR2 – Money received in School/Department Offices.

How do I pay money in?

Complete a Paying In Advice form. The forms are available on the Income Office web site. See instructions on how to complete forms. See procedure PR2 for cash in transit.

When is the Income Office open for paying money in?

Counter opening hours: 10.00am to 4.00pm: Monday to Friday

Contact telephone number: General Enquiries 01225 386576

Contact email address: income@bath.ac.uk

Your email will be given a reference number. It is important to keep a record of the number in case you have a query.

Who can I ask about coding income?

Refer to your Faculty Accountant (Finance MIS).

What is an account code?

Refer to your Faculty Accountant (Finance MIS).

What is a VAT code?

Refer to Financial Accounting Procedures - VAT

Why do I need a VAT code if the income is not VAT able?

Refer to Financial Accounting Procedures - VAT

I am expecting money from xxxx xxxx, has it been received?

Contact the Income Office, ext: 5036 or email: income@bath.ac.uk

Has invoice no: xxxxx been paid?

There are several ways to enquire:

Use Agresso Web – Maintenance of open items

(Customer and sales | Maintenance of open items)

Contact Credit Control: (01225 38)3187

I need to raise an invoice in Agresso, what should I do?

Invoices are raised through Agresso Sales Orders.

I need to raise an invoice to a student/student’s sponsor in SAMIS, what should I do?

For general invoices relating to Students and Student Sponsors an Invoice/Credit Note spreadsheet template is used.

I need to cancel an invoice in Agresso that has been sent out to a customer, what should I do?

A credit note will need to be raised to the customer.

I need to cancel an invoice in SAMIS that has been sent out to a customer, what should I do?

A credit note will need to be raised.

I need a new Agresso sales product set up, what should I do?

Phone ext: 6576 or email: income@bath.ac.uk

I have raised an Agresso sales order in error, which has not been approved, what should I do?

Phone Income Office on ext: 6576

I have raised an Agresso sales order, when will it be approved?

Phone Income Office on ext: 6576

I need a new Agresso customer set up, what should I do?

Customers are set up in Agresso Customer and sales.

I need a new SAMIS customer set up, what should I do?

Customers can be set up by using the customer set up form.

I need a new Agresso contact set up on an existing customer, what should I do?

New contact details) can be added to existing customers in Agresso.

I need a new SAMIS contact set up on an existing customer, what should I do?

New contact details can be added using the customer set up form.