About the survey
The Employee Survey at Bath replaces the previous Work and Wellbeing survey and will take place annually.
We are investing in and launching a new type of survey, designed to provide deeper insights into employee experience, wellbeing, and engagement and provide us with local and University-level action plans to make real and meaningful improvements.
We have commissioned employee engagement specialists, People Insight, to manage and run the survey for us and they will use their expertise to advise us on what to do as a result. People Insight has extensive experience in running employee surveys with other organisations within the sector, across the UK and internationally, so we will be able to benchmark our results against others.
The 2025 survey will be open between Tuesday 4th and Tuesday 25th November.
Confidentiality
To help us analyse the survey and understand how different groups of employees feel about various subjects, we have provided People Insight with a list of employee information, such as names, job families, email addresses, department names, grades, length of service and age range, so they can issue unique invitations and reminders, route questions, and monitor response rates. All other demographic and job-related information is being requested on a voluntary basis within the survey.
One of the benefits of an outside agency like People Insight administering the survey is that all your answers go to them, including whether you individually have completed it. At no point will anyone at the University, including senior leaders and managers, be able to see individual responses.
People Insight will collect, report, and analyse the data. While we will be looking to produce reports based on the feedback from certain respondent groups – e.g. by different departments or grades – to help us better understand where we need to take action, we will only be able to receive reports for groups where there are 10 or more respondents. If there are fewer than 10 respondents, that team's survey results will not be reported on in isolation, to protect individual identities.
People Insight take all reasonable steps to ensure that your information is handled securely and in accordance with their Privacy Policy.
Find out more about People Insight's approach to confidentiality
FAQs
Who is the survey for?
The survey is open to everyone who is directly employed by the University.
How do I access the survey?
You will receive an external email on the morning of 4th November from survey-invite@peopleinsight.co.uk inviting you to take part.
Is the survey voluntary?
Yes. Participating in the survey allows you to express your opinions and help make a difference in your workplace.
How long will it take to complete the survey?
The survey will take approximately 10 minutes to complete. You will be asked to select from the multiple-choice boxes to show to what extent you agree or disagree with the statements and then have the opportunity to write free text comments on burning issues you want us to know about.
Who are People Insight and why are they involved?
People Insight are employee engagement specialists. We have asked them to conduct the survey and use their expertise to advise us on what to do as a result. They also have extensive experience in running employee surveys with other organisations across the UK and internationally.
How is the survey data broken down?
Typically, the data will be broken down by areas such as department, length of service and a range of other criteria. This will target action planning where most needed.
What about anonymity of the free text comments?
When you are writing the free text comments, you will get the following warning:
Please take care when providing this feedback. Please note that any comments that you make will be repeated verbatim in the feedback report from People Insight. Although they will not reveal the name of the person who provided the comments, you should consider whether you could be identified from your comments and, if so, whether you would wish to be. If you are concerned about this either before, or after writing your comments, please contact People Insight directly.
What is the point - will what I say make a difference?
Sharing your thoughts about your work will help drive real change, and your thoughts are unique – we want to hear from everyone. The survey is one of the best ways we have to voice our opinions honestly and openly with the goal of improving our own work lives and the University overall.
You can find out more about why this survey matters at Bath by taking a look at the Deputy Vice Chancellor’s blog.
Everyone who fills out the survey will have the chance to win a £50 gift card. People Insight will randomly select one winner per job family on the University’s behalf.
Can I amend my answers once I have submitted the survey?
If you have submitted your answers and would like to amend them, please contact support@peopleinsight.co.uk. They can either reset the whole survey for you or reset the survey without deleting any data so you can make any amends from the start of the survey.
Is the survey accessible?
People Insight surveys have been developed following best practices in accessibility and web standard compliance. They follow WCAG 2.0 AA recommendations whenever possible during the development of the survey. The usability has been tested using most common readers such as Jaws, NVDA or MacOS Voiceover.
What happens next?
After the survey closes, People Insight will analyse the results and create reporting dashboards. This will allow leaders and managers across the University to look at their results and start local action planning. We will then also share our university-wide results to be able to pinpoint our successes, as well as any areas for improvement. We will also be able to see how we are performing compared to others across the sector.