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Connecting to Wi-Fi

How to connect your device to the University Wi-Fi, whether you are a student, member of staff or visitor.

Connecting to Wi-Fi as a member of staff or student

Staff and students can use the eduroam Wi-Fi network.

eduroam is a free, global Wi-Fi service for students and university staff. You can also use it at many other universities around the world. If you are visiting from another university which uses eduroam, you can connect to the service here using your own university login details.

eduroam is subject to the University IT Acceptable Use Policy and the eduroam (UK) Policy.

To connect to eduroam, you need:

  • your university email address, like abc123@bath.ac.uk
  • your university password

Your University of Bath email is made up of your username, like 'abc123', followed by '@bath.ac.uk'. You can find your username on your library card.

If you are a member of staff, you must use your 'abc123@bath.ac.uk' email address, not 'initials.surname@bath.ac.uk'.

Connect to eduroam

On campus

To connect to eduroam whilst on campus (including other University buildings):

  • If your device has an internet connection (such as a 4G mobile phone) you can use the configuration tool
  • If your device does not have an internet connection (whilst on campus), you can connect to the ‘Setup Assistant’ wireless network in the Wi-Fi settings of your device

Before you arrive

If you want to set up your device to use eduroam ahead of time, you can use:

You will need to be connected to the internet already to use the configuration tool.

After using the configuration tool, your device should connect to eduroam automatically when you arrive on campus (including other University buildings) or at an affiliated organisation.

Wi-Fi security certificates

When you connect to eduroam, you may be asked to accept a server certificate. Check that the certificate is from 'radius.bath.ac.uk' before you accept it.

You may be able to connect to eduroam without validating the certificate, but your connection will not be secure. Always accept the certificate on your device.

Connecting to Wi-Fi as a visitor

If you are visiting the campus (including other University buildings), you can use the 'WiFi Guest' network.

This network is for visitors and guests who cannot use eduroam.

If you are visiting from another university that uses eduroam, see Connecting to Wi-Fi as a member of staff or student on this page for a faster connection.

You will need to register to use 'WiFi Guest'. You do not need a University email address to connect.

Connect to WiFi Guest

  1. Open the Wi-Fi settings on your device
  2. Select 'WiFi Guest' from the list
  3. Once you are connected, open your web browser and refresh the page. Your browser may open automatically
  4. Select your authentication method to continue

Connecting to Wi-Fi if you can't use eduroam

Some devices can't connect to eduroam. If you are a student or member of staff, you may need to use the UoB-IoT network if you are trying to connect a:

  • Smart TV, Apple TV or other TV box
  • Xbox, PlayStation or older games console
  • Older Kindle or other eReader
  • PlayStation Vita, Nintendo 3DS or older handheld console

UoB-IoT uses the latest Wi-Fi security, encrypting the connection between devices and access points by requiring a unique, per device password, issued during UoB-IoT registration.

How you connect your devices to UoB-IoT depends on whether you know the MAC addresses of your devices. Your MAC address is a hardware identification number that uniquely identifies each device on a network.

Connecting to UoB-IoT if you know your MAC address

  1. Visit https://clearpass.bath.ac.uk/ to register your device
  2. Sign in using your University username and password
  3. Select 'Register New Device' from the left-hand menu. This will open the 'Register a Network Device' form
  4. Enter your device name and device MAC address into the relevant fields
  5. Click 'Create Device'
  6. You will see a Wi-Fi Password has been generated and is now displayed; you will need to use this when joining this device to the UoB-IoT network

If you need to go back and change something, you can go to the 'Manage Devices' page. You will receive an email confirmation to your University account which will contain a copy of the UoB-IoT password for your devices.

Connecting to UoB-IoT if you do not know your MAC address

  1. Open the Wi-Fi settings on your device
  2. Select 'UoB-IoT' from the list, and enter the password 'register', when prompted
  3. Your device may automatically show you the device registration page. If not, open a web browser on your device and visit https://clearpass.bath.ac.uk/
  4. Enter your University username and password
  5. Read and accept the terms and conditions
  6. You will receive a Wi-Fi password, which is only valid for this device. We advise that you take note of it
  7. Your device should disconnect from the network. If not, restart your device
  8. Open the Wi-Fi settings and select 'UoB-IoT' from the list, enter the password from step 6 above

If your device does not have a web browser

Most games consoles and smart TVs have web browser options. Find out how to use these with external guides such as these ones:

If this doesn't work, follow Contact IT Service Desk to register your device.

Contact IT Service Desk for help

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