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How you log in to SAMIS is changing (staff)

Multi-Factor Authentication is coming to SAMIS, our student records system. Find out what you need to do to prepare and how your login experience will change.

What SAMIS is used for and who will be affected

SAMIS (Student & Applicant Management Information System) is the University's student records system.

Not all members of staff use SAMIS, but if you do, you may know it by a different name, such as 'Placements Information Management System (PIMS)' or 'Paperless'.

As a member of staff, you are most likely to use SAMIS if your work involves:

  • student admissions
  • student registration, records, and exams
  • curriculum plans
  • programme and unit catalogues
  • student placements
  • teaching
  • pastoral care and support

What is happening and when

A laptop with a lock and log in screen.
Layering up our cyber security with Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) will be applied to SAMIS (desktop and web versions) in the coming weeks to further protect our sensitive information and data, and provide extra security controls to reduce the impact of a cyber attack.

What you need to do to prepare

It is important to check in advance that:

  • your security information, such as your phone number, is up to date
  • you have suitable MFA methods set up

Suitable methods

Only the phone (text/sms), alternative phone, and authenticator app are suitable to authenticate your University M365 account when signing into University systems.

If you've previously selected the security question or email options, these are suitable for resetting your password, but will not work as an MFA factor.

Changing or adding verification methods

To check, change, or add additional authentication methods:

What will be different

Once MFA has been applied, you will be required to verify your identify using a secondary authentication method when you log in.

If you are logging in with your University account, your login experience will be similar to when you sign in to other University services, such as Outlook. Simply:

  • enter your full University username and domain (e.g. and password within the Microsoft pop-up
  • follow the Microsoft instructions to verify your identify using your chosen authentication method

You will no longer see the Tribal/SITS log in screen.

How frequently you’ll need to authenticate your login

Due to the nature of the data in SAMIS, you will need to authenticate your identity every day.

As MFA across our University systems is set up with Conditional Access, you will usually only need to authenticate once per day, even if you:

  • log in and out of SAMIS throughout the day
  • use more than one University system within the same day

You would only need to re-authenticate more often if there are login behaviours that have increased risk, such as logins from a different location or device.

Further help and support

Visit the Layer up your account security with Multi-Factor Authentication (MFA) webpage to find out more about Multi-factor Authentication, including a summary of which methods are suitable for which activities.

If you experience difficulties setting up MFA or accessing your account, please contact the IT Service Desk at

Check or change the Security Information for your University Microsoft 365 account

My Account

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