Skip to main content

Making an appointment or attending a drop-in session with Student Money Advice

Information if you want support and how to make an appointment with Student Money Advice.

The Money Advice team can offer you financial support and advice through our regular drop-in session, or by making an appointment with an adviser.

What we can help with

The Money Advice Team can support you with any financial difficulties you may be experiencing and offer practical support. Difficulties we can support with may include:

  • Experiencing financial hardship.
  • Difficulty managing your money and budgeting.
  • Gambling debt.
  • Not able to pay for basic living expenses such as rent or food.
  • Struggling to afford course materials and equipment.

How to see a Money Adviser

Drop in

We offer a virtual drop-in service every weekday, Monday - Friday subject to availability. Each drop-in slot will be for 20 minutes, and they are available to book online via MySkills from 9am on the day of the drop-in.


We offer in person appointments in 4 West on campus or in Virgil building in the city centre. Alternatively, we can offer virtual appointments by phone or video call via Microsoft Teams.

If you would like to book an appointment you can do so online via MySkills or email us at

What to expect from a session with a Money Advice Adviser

We will discuss the support options that are most likely to meet your needs and agree a plan with you to help you move forward. This could include:

  • Directing you to some learning materials.
  • Help you to plan and manage your finances.
  • Support an application to the Hardship fund.
  • Support an application for a short-term loan.
  • Refer you to specialist support.
  • Help you to get support from other organisations or services.

24/7 support

If you are struggling financially, you can take action and email to book a conversation with an adviser who will respond the next working day. You can also browse our self-help resources for managing your money and Blackbullion.

If you are struggling with your wellbeing due to your financial situation or in general and need advice, support, or just somebody to talk to, professional help is also available 24/7 from our free, confidential support line Be Well- Talk Now. Students can contact a trained adviser by phone, video call or live chat from anywhere in the world.

Emergency support

If you need to talk to somebody urgently about your, or a friend's or student's, wellbeing call one of the helplines listed in the urgent or emergency wellbeing support guide.

In cases of overdose and serious injury through self-harm you must seek immediate medical help by calling 999, even if you or the person you are with, do not/does not feel unwell. The effects of an overdose can be delayed by hours (even days) and can be fatal.

External support

There are several charities and organisations that can also provide support:

Financial Support:

Wellbeing support:

  • The Samaritans who can be contacted on 116 123
  • SHOUT offer a 24/7 text-based volunteer crisis support line - text 85258


If you have any questions, please contact us.

On this page